Eva Taylor-Jones

About Me & Career Pathway

I joined the Care Expert team in September 2022. As a Care Expert, I help care seekers find the ideal care homes and home care agencies for themselves or their loved ones. This involves a thorough understanding of each individual's needs, preferences, and circumstances, allowing me to provide tailored recommendations that ensure the best possible care solutions.

Similarly, through Seniorcare by Lottie, I help employees juggling paid work and unpaid care responsibilities find the right care solution for their loved ones.

At Lottie, our team of Care Experts has a comprehensive knowledge of all aspects of elderly care, including different types of care, care funding, and regulatory standards. We use this information to guide care seekers through the often complex decision-making process so they can make informed and confident choices about their care.

My role also involves providing ongoing support and advice throughout a care seeker’s journey, including answering any questions, helping them navigate the various stages of securing care, and providing reassurance and clarity during what can be a stressful and emotional time.

My goal is to ensure that every care seeker feels supported, understood, and confident in their decisions, giving peace of mind to everyone involved.

Care Home Experience

I previously worked in social services and was a healthcare assistant at an ‘Outstanding’ CQC-rated residential care home for almost four years, so I understand exactly how a care home operates.

At this home, I provided person-centred care to every resident, including compassionate end-of-life care to residents nearing the end of their lives. I ensured every resident’s needs were met and they were looked after with the dignity and respect they deserved.

The care I provided on a daily basis included support with:

• Washing - Support with personal hygiene tasks such as showering, bathing or other types of cleaning
• Dressing - Helping people get dressed and undressed, often when getting in and out of bed
• Moving and handling - Helping residents get in and out of bed and get from one place to another. Also, regularly moving people while in bed, to avoid uncomfortable bed sores
• Eating and drinking - Assistance with eating meals, particularly at mealtimes, and taking on fluids
• Specialist dementia support - Using specialist techniques to look after people living with dementia, including those who experienced challenging behavioural episodes

I have first-hand experience with dementia care, nursing care and residential care.

Qualifications, Certifications and Topics of Expertise

I have received training from:

• The NHS (and have obtained an NHS Care Certificate)
• The National Bereavement Service (bereavement support)
• Mind (mental health support)
• Integrated Care Board (ICB) leads
• Financial Conduct Authority (FCA) & Society of Later Life Advisers (SOLLA) accredited financial advisers

I’m also a certified Dementia Friend and a SOLLA affiliate member.