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Person-centred care is about making sure the people who use care services such as care homes are at the centre of everything important. This is a way of doing things so people and their families are seen as experts, working alongside health professionals to get the best possible outcome.
Person-centred care isn’t just about providing the necessary healthcare. It also involves considering people’s desires, interests, individual circumstances and lifestyles. This allows them to be viewed as individuals and helps carers to take into account people’s preferences and expressed needs.
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Person-centred care takes into account what really matters to somebody receiving care, and makes sure they’re fully involved in all decisions.
The professional knowledge of carers and medical staff is combined with the personal knowledge of the person receiving care - including their values, feelings, lifestyle and preferences.
Through this mix, a care plan is tailored to the individual and is delivered in a way that the individual feels completely comfortable with.
Person-centred care is important because it improves the independence of people receiving care. Somebody who requires extra support won’t want to feel like a burden on those around them. Instead, most people would prefer to be encouraged to take part in decisions surrounding their care and be given the confidence to live more independently.
Person-centred care is important as it focuses on all parts of an individual. Not just treatment, but also their emotional wellbeing. This helps people maintain a high quality of life and feel comfortable while receiving care. There will also be more trust between people receiving care and those providing it.
There are plenty of ways in which this approach can be intertwined with everyday life. Exactly what methods are used depends on the individual in care, what care they’re receiving and other factors, but here are some examples to give you a better idea:
Overall, not making decisions for the individual being cared for, but rather making informed decisions with them about treatment choices.
They state that: “Providers must make sure that they take into account people's capacity and ability to consent, and that either they, or a person lawfully acting on their behalf, must be involved in the care planning, management and review of their care and treatment.”
The CQC can take regulatory action if they feel this isn’t being met, which often impacts a provider’s overall rating (such as a care home’s rating dropping from ‘Good’ to ‘Requires Improvement’).
Similarly, the Care Inspectorate in Scotland say that: “Keeping the person at the heart of their care during this time is even more important than ever.”
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You can tell if care is person-centred when it ticks all the necessary boxes. Here, people are treated with dignity and respect, are offered personalised support and should be given the necessary tools to live an independent and fulfilling life.
Through person-centred care, somebody’s emotional, social and practical needs can all be met. This allows them to have the best quality of life possible while feeling comfortable within a care setting.
A person-centred approach to nursing focuses on a resident's needs, wants, desires and goals. These become central to the caring and nursing process, such as that within a nursing home. Often, this means putting the person’s needs above those identified as priorities by health care professionals. Getting to know the resident and what makes them tick is key to person-centred nursing care.