Elderly Care > Lottie Home Care > Phoenix Care - Havering

Home Care Agency Overview

Operated byPhoenix Care
ManagerSharon Lockey
Minimum age of care recipient18
Minimum Visit Time30 minutes

Phoenix Care, operating in Havering, is a dedicated Homecare provider, delivering outstanding support for those living with Dementia/Alzheimer’s, Mental Health conditions and Physical Disabilities, all within the comfort of their own home. A highly trained team strives to enhance the well-being and daily lives of clients, by performing tasks such as bathing, dressing, dusting, vacuuming, laundry and other everyday things that may be harder due to conditions associated with ageing. In addition to those services, Phoenix Care can also provide Companionship. Whether you want someone to accompany you to the shops, or even to join you for a spot of lunch, the dedicated team is there to share those moments with you and make sure you’re not navigating this time alone. All services are tailored to elevate and support a clients independence, ensuring they not only receive the highest quality of care, but that they continue to remain active and lead a fulfilled life.

Availability and Pricing at Phoenix Care - Havering

Home Care partners provide different types of care depending on the postcode. Check your location with the postcode checker below.

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Domiciliary Care

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Live-in Care

Not supported

Overnight (Carer is asleep)

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Overnight (Carer is awake)

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Funding Types Accepted

Private
Local Authority
NHS

CQC Rating

goodOverall Rating
CQC Caring Rating -good
CQC Effective Rating -good
CQC Responsive Rating -good
CQC Safe Rating -good
CQC Well-led Rating -requires improvement

CQC Publication Date2018-08-09

Read CQC Report

Contract Durations

Fixed term
Ongoing

Domiciliary Minimum Commitment

Minimum Minutes Per Visit - 30 mins

Home Care Specialisms

Companion Care & Household Support

Admin Support
Companionship Social Interaction
Gardening
Housekeeping
Laundry
Meal Preparation
Pet Support
Shopping and Errands
Transportation

Personal Care

Bathroom Assistance
Continence Care
Drinking and Feeding
Oral Medication Support
Washing and Dressing

Moving & Handling

Hoisting
Sara Stedy
Transferring
Turning

Specialist Care Services

Alcohol Drug Misuse
Alzheimers
Cancer Care
Catheter Care
Challenging Behaviour
Dementia Early Stage
Dementia Late Stage
Intravenous Drugs
Learning Disability
Mental Health
PEG Feeding
Palliative Care
Parkinsons Disease
Physical Disability
Rehabilitation Post Surgery
Sensory Impairment
Stoma Care
Stroke
Wound Dressing

Home Care Services Provided

Types of Care at Home

Domiciliary Care
Live-in Care
Overnight (Carer is asleep)
Overnight (Carer is awake)

Local Areas Covered by Home Care Agency

Phoenix Care provides care services in the London borough of Havering. They offer compassionate assistance and support for anyone who requires care within the comfort of their own home, with dedicated caregivers available locally.

Frequently Asked Questions

Below are some of the most commonly asked questions about Phoenix Care - Havering.

What is the CQC Rating of Phoenix Care - Havering?

Phoenix Care - Havering has been rated as good by the Care Quality Commission, the regulator of health and social care services.

What areas of Romford does Phoenix Care - Havering cover?

What types of home care services are available at Phoenix Care - Havering?

Phoenix Care - Havering offers Domiciliary Care, Overnight (Carer is asleep) and Overnight (Carer is awake).

Are all caregivers trained and qualified?

Yes, all of Phoenix Care - Havering home carers are given specialised training and support to offer the highest quality of care for your unique requirements.

Can I choose the schedule of my home care visits?

Yes, Phoenix Care - Havering will work with you to find the best care at home option that suits your unique care needs and schedule.