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Home Care Agency Overview
- Operated byHales Care
- ManagerKelly Mildren
- Minimum age of care recipient18
- Minimum Visit Time30 minutes
- Time to arrange care1 day
With services individually tailored to meet your loved one’s needs, Hales Care is always on hand to provide expert person-centred care, all from the comfort of your loved one’s home in Ipswich. With over two decades of experience, the dedicated team of carers offer a range of care services, from dementia to disability care. The highly skilled team are not only known for their expertise but also their warmth, friendliness, and dedication to uphold the choices, independence and the quality of life for clients. Hales Care is dedicated to adapting and evolving to meet the evolving needs of your loved ones.
Funding Types Accepted
- Private
- Local Authority
- NHS
CQC Rating
- requires improvementOverall Rating
- CQC Caring Rating -good
- CQC Effective Rating -good
- CQC Responsive Rating -good
- CQC Safe Rating -requires improvement
- CQC Well-led Rating -requires improvement
- CQC Publication Date2023-01-24
Contract Durations
- Fixed term
- Ongoing
Domiciliary Minimum Commitment
- Minimum Minutes Per Visit - 30 mins
- Minimum Weekly Hours - 1 hour
Home Care Specialisms
Companion Care & Household Support
- Admin Support
- Companionship Social Interaction
- Gardening
- Housekeeping
- Laundry
- Meal Preparation
- Pet Support
- Shopping and Errands
- Transportation
Personal Care
- Bathroom Assistance
- Continence Care
- Drinking and Feeding
- Oral Medication Support
- Washing and Dressing
Moving & Handling
- Hoisting
- Sara Stedy
- Transferring
- Turning
Specialist Care Services
- Alcohol Drug Misuse
- Alzheimers
- Cancer Care
- Catheter Care
- Challenging Behaviour
- Dementia Early Stage
- Dementia Late Stage
- Intravenous Drugs
- Learning Disability
- Mental Health
- PEG Feeding
- Palliative Care
- Parkinsons Disease
- Physical Disability
- Rehabilitation Post Surgery
- Sensory Impairment
- Stoma Care
- Stroke
- Wound Dressing
Home Care Services Provided
Types of Care at Home
- Domiciliary Care
- Live-in Care
- Overnight (Carer is asleep)
- Overnight (Carer is awake)
Local Areas Covered by Home Care Agency
Hales Care - Ipswich provides care at home services in the town of Ipswich and nearby. Hales Care is a leading care agency that offers compassionate care with dedicated caregivers available locally.
Frequently Asked Questions
Below are some of the most commonly asked questions about Hales Care - Ipswich.
What is the CQC Rating of Hales Care - Ipswich?
Hales Care - Ipswich has been rated as requires improvement by the Care Quality Commission, the regulator of health and social care services.
What areas of Ipswich does Hales Care - Ipswich cover?
Hales Care - Ipswich provides care at home services in the town of Ipswich and nearby. Hales Care is a leading care agency that offers compassionate care with dedicated caregivers available locally.
What types of home care services are available at Hales Care - Ipswich?
Hales Care - Ipswich offers Domiciliary Care, Live-in Care, Overnight (Carer is asleep) and Overnight (Carer is awake).
Are all caregivers trained and qualified?
Yes, all of Hales Care - Ipswich home carers are given specialised training and support to offer the highest quality of care for your unique requirements.
Can I choose the schedule of my home care visits?
Yes, Hales Care - Ipswich will work with you to find the best care at home option that suits your unique care needs and schedule.