Care Guides > The 11 Best Challenging Behaviour Care Homes In the UK

The 11 Best Challenging Behaviour Care Homes In the UK

Murrayside Care Home bedroom

Estimated Reading Time: 15 minutes

Through Lottie, you’ll find various care homes that provide specialist care for people displaying challenging behaviour. The focus of challenging behaviour care is to help individuals discover new and positive ways to express themselves, relieving any anger or frustration they may feel. There are several challenging behaviour care homes across the UK, which are dedicated to providing compassionate care, so that everyone feels understood and valued.

Caring for a loved one exhibiting this kind of behaviour can be tough, which is why a specialist home can make such a big difference to your and your loved one’s life.

This article highlights 11 of the best challenging behaviour care homes in the UK, along with the facilities in each of these homes and what else they offer.

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What Are the Reasons For Challenging Behaviour?

There are a few known reasons why challenging behaviour occurs. These include:

  • Individuals being unable to properly communicate their needs, leading to a range of emotions such as frustration
  • People with cognitive conditions such as dementia or autism often find communication tougher, which can lead to challenging behaviour
  • When a routine or environment suddenly changes. This change can result in feelings of anxiety or uncertainty
  • The sensory system becoming overwhelmed can lead to additional stress or discomfort, and some people will display these emotions through challenging behaviour

How Does a Care Home Support People With Challenging Behaviour?

The best care homes that support those with challenging behaviour will help them understand why they’re feeling frustrated. Challenging behaviour is more common in those living with dementia, often due to communication becoming difficult, leading to frustration and anxiety.

Challenging behaviour can come in many forms; sometimes verbal and sometimes physical.

The best challenging behaviour care homes will help residents discover new ways to express themselves. This will benefit not only the person in care but also their family members and friends, as challenging behaviour can often be tough on loved ones.

Care homes look after residents displaying challenging behaviour on a case-by-case basis. If your loved one has challenging behaviour, they’ll be given a pre-admission assessment before moving into a home. This will give the staff a really clear picture of their needs, ensuring they can be properly supported and will fit into the current community of residents.


Advice From Lottie’s Care Experts On Finding a Challenging Behaviour Care Home

Our care experts have said there’s no definitive rule for finding an appropriate home for ‘challenging behaviour’. This is very much determined by the home and the services it provides. One of the first things you should look out for is whether the home is dementia-focused and offers specialised dementia and/or nursing care.

Challenging behaviour care homes will also support people with mental health needs as well. It’s important to be transparent about your loved one’s care requirements when enquiring about a home to see if it can support their needs.


Find Personalised Care For Challenging Behaviour Through Lottie

You can use Lottie to find a challenging behaviour care home near you.

To ease your search, we’ve listed 11 of the best care homes in the UK that support people exhibiting challenging behaviour below. These homes are often able to look after people living with dementia or who need 24/7 nursing care from registered nurses.


Browse the Best Challenging Behaviour Care Homes in the UK:

  1. The Firs - Devon
  2. Greensand House - Surrey
  3. Coplands - London
  4. Haling Park - London
  5. Rendlesham - Suffolk
  6. Park House - Worcestershire
  7. Lowmoor - Nottinghamshire
  8. Vida Grange - North Yorkshire
  9. The Old Vicarage - Cheshire
  10. Barnes Court - Tyne and Wear
  11. Murrayside - Edinburgh

The Firs in Budleigh Salterton, Devon

The Firs Care Home in the Devon town of Budleigh Salterton has 38 spacious en-suite bedrooms, along with a dedicated team who provide high-quality residential and dementia care on a permanent or short-term basis.

People living with dementia often exhibit a wide range of challenging behaviours, and expert staff in this home can look after them with compassion. A range of calming activities, including animal therapy and arts and crafts, are also available.

The Firs Care Home conservatory

At The Firs, the care team takes the time to get to know each resident individually, allowing them to tailor their care to specific needs. Should your loved one need night-time support, 24/7 support is available at this home.

With state-of-the-art facilities like a tranquil quiet area, a dining room, and idyllic gardens, The Firs has everything your loved one needs to receive care in a peaceful setting.

CQC rating:

  • Overall - Good
  • Safe - Good
  • Effective - Good
  • Caring - Good
  • Responsive - Good
  • Well-led - Good

CQC Publication Date: 20/12/2022

Learn more about The Firs:
Other Types of Care Offered The main types offered are residential, dementia and respite care
Care Quality Commission Rating Good
Cost of Care Care starts from £1,100 a week
Are Bills Included in the Price? No
Facilities Gardens, a dedicated quiet space, a communal dining area and an activity room
Are There En Suite Facilities? All bedrooms have en-suite bathrooms
Number of Beds 38
Is the Home Purpose-Built? No
Care Home Operator Buckland Care

Are you interested in viewing The Firs?

For availability and pricing, call 01395 204756.

Request a brochure

Greensand House in Redhill, Surrey

The care team at Greensand House Care Home will promote look after your loved one’s care needs, while also promoting their overall wellbeing through fun activities. These activities have been designed to provide therapeutic and calming benefits for people with challenging behaviour, often incorporating all the senses.

Situated in Redhill, Surrey, there’s plenty for residents to do at Greensand House. Having only opened in 2022, we love the modern facilities here, including the comfortable communal lounge, the large garden space and the beauty salon. There’s even a cinema room!

Greensand House Care Home lounge

At Greensand House, your loved one will enjoy delicious meals freshly prepared by the in-house team. The menu caters to individual preferences, and meals can also be adapted to be cutlery-free, making it easier for everyone to enjoy their meals together. People with cognitive conditions such as dementia often find using cutlery tough.

Learn more about Greensand House:
Other Types of Care Offered The main types offered are residential, dementia and respite care
Care Quality Commission Rating Not Yet Inspected
Cost of Care Care starts from £1,400 a week
Are Bills Included in the Price? No
Facilities A cinema room, gardens, a dedicated quiet space, a communal dining area, an activity room, a café/restaurant and a hair and beauty salon
Are There En Suite Facilities? All bedrooms have en-suite bathrooms
Number of Beds 76
Is the Home Purpose-Built? No
Care Home Operator Avery Healthcare

Are you interested in viewing Greensand House?

For availability and pricing, call 01737 949536.

Request a brochure

Coplands in Wembley, London

Several types of care are available at Coplands Care Home in the popular London neighbourhood of Wembley. Here, specialist nursing and dementia care are both available around the clock, including if your loved one is displaying challenging behaviour.

The care team at Coplands are often praised for making the lives of their residents as fulfilling and meaningful as possible. They do this by providing expert care focusing on attention to detail and kindness. It’s no surprise then, that Coplands has a ‘Good’ rating across the board.

Coplands Care Home bedroom

At Coplands, your loved one will stay in a beautifully decorated en-suite bedroom while also having access to communal spaces like quiet lounges, a secure landscaped garden, and a dining room. The quiet area is particularly beneficial for someone with challenging behaviour due to its calming effect on residents.

CQC rating:

  • Overall - Good
  • Safe - Good
  • Effective - Good
  • Caring - Good
  • Responsive - Good
  • Well-led - Good

CQC Publication Date: 11/02/2022

Learn more about Coplands:
Other Types of Care Offered The main types offered are residential, nursing and dementia care
Care Quality Commission Rating Good
Cost of Care Care starts from £1,417 a week
Are Bills Included in the Price? No
Facilities Gardens, a dedicated quiet space, a communal dining area and an activity room
Are There En Suite Facilities? All bedrooms have en-suite bathrooms
Number of Beds 79
Is the Home Purpose-Built? No
Care Home Operator Maria Mallaband Care Group

Are you interested in viewing Coplands?

For availability and pricing, call 02080 163884

Request a brochure

Haling Park in Croydon, London

Haling Park Care Home is luxurious and modern, offering spacious en-suite bedrooms in the heart of Croydon. This sense of luxury extends to other premium facilities like a hair and beauty salon, a cinema, a library and a fine dining restaurant.

For residents with challenging behaviour, a sensory room has been designed to provide a calming effect and stimulate the senses, including for people living with dementia.

Haling Park Care Home lounge

Several care types are available at Haling Park. Many residents living with challenging behaviour require dementia care or nursing care, while short-term respite is also available if you need to take a break from caregiving duties.

The care team at Haling Park has undergone specialised training and works with residents to create activities and therapies appropriate to specific needs. Daily planned activities improve social and mental stimulation while relieving any frustrations or tensions.

CQC rating:

  • Overall - Good
  • Safe - Good
  • Effective - Good
  • Caring - Good
  • Responsive - Good
  • Well-led - Good

CQC Publication Date: 22/02/2023

Learn more about Haling Park:
Other Types of Care Offered The main types offered are residential, nursing, dementia and respite care
Care Quality Commission Rating Good
Cost of Care Care starts from £1,395 a week
Are Bills Included in the Price? Yes
Facilities A bar, a cinema room, gardens, a library, a dedicated quiet space, communal and private dining areas, a room for spending time with family, outdoor terracing, an activity room, a café/restaurant and a hair and beauty salon
Are There En Suite Facilities? All bedrooms have en-suite bathrooms
Number of Beds 62
Is the Home Purpose-Built? Yes
Care Home Operator Care Concern

Are you interested in viewing Haling Park?

For availability and pricing, call 02045 387328.

Request a brochure

Rendlesham in Woodbridge, Suffolk

Rendlesham Care Home specialises in various care options, including specialist dementia, 24/7 nursing and dignified residential care. This is one of the few care homes in the area where nurses can look after highly dependent residents, giving you peace of mind that your loved one can continue being cared for here if their care needs increase.

This home is located in the quaint Suffolk town of Woodbridge, the perfect location for someone looking for a calming environment.

Rendlesham Care Home garden and exterior

There’s always something fun for your loved one to do at Rendlesham, with popular activities including music from local entertainers, tending to the garden (ideal for green-fingered residents) and getting creative through arts and crafts.

The team at Rendlesham take the time to get to know each resident and their routine, including small details like when they get up and go to sleep, what they enjoy eating and drinking throughout the day and more.

CQC rating:

  • Overall - Good
  • Safe - Good
  • Effective - Requires Improvement
  • Caring - Good
  • Responsive - Good
  • Well-led - Good

CQC Publication Date: 31/07/2021

Learn more about Rendlesham:
Other Types of Care Offered The main types offered are residential, nursing, dementia and respite care
Care Quality Commission Rating Good
Cost of Care Care starts from £1,200 a week
Are Bills Included in the Price? No
Facilities Gardens, a dedicated quiet space, a communal dining area and an activity room
Are There En Suite Facilities? All bedrooms have en-suite bathrooms
Number of Beds 60
Is the Home Purpose-Built? Yes
Care Home Operator Aria Care

Are you interested in viewing Rendlesham?

For availability and pricing, call 01753 967993.

Request a brochure

Park House in Bewdley, Worcestershire

Park House Care Home specialises in caring for people living with a range of cognitive conditions, such as dementia (including Lewy Bodies dementia), Parkinson’s disease and Huntingdon’s disease. Often, having one of these conditions can lead to challenging behaviour, which is why the care team have been trained in specialist techniques that help residents find different ways of expressing themselves.

Park House boasts a fantastic location as well. It’s set within three acres of Worcestershire countryside and has easy access to charming towns like Bewdley and Kidderminster.

Park House Care Home courtyard and exterior

Within the home, you’ll find state-of-the-art facilities like terracing for relaxation, a dedicated quiet space, a welcoming dining room and multiple cosy communal areas.

Park House’s team has created a home-from-home environment which your loved one will quickly feel comfortable in. If you wish to visit, family and friends can stay overnight, while there are also regular family events and activity days.

CQC rating:

  • Overall - Good
  • Safe - Good
  • Effective - Good
  • Caring - Good
  • Responsive - Good
  • Well-led - Good

CQC Publication Date: 15/04/2022

Learn more about Park House:
Other Types of Care Offered The main type offered is dementia care
Care Quality Commission Rating Good
Cost of Care Care starts from £1,150 a week
Are Bills Included in the Price? No
Facilities Gardens, a dedicated quiet space, a communal dining area, outdoor terracing and an activity room
Are There En Suite Facilities? All bedrooms have en-suite bathrooms
Number of Beds 40
Is the Home Purpose-Built? No
Care Home Operator Blackadder Group

Are you interested in viewing Park House?

For availability and pricing, call 01299 667496.

Request a brochure

Lowmoor in Kirkby-in-Ashfield, Nottinghamshire

The trained nursing staff at Lowmoor Care Home offer 24/7 care to support residents and their individual needs. Specialist care packages are available at Lowmoor, including for people living with challenging behaviour.

Lowmoor Care Home courtyard and exterior

A care plan is created for every resident at Lowmoor. These are regularly monitored to ensure residents receive the most appropriate and up-to-date care. Different behaviours are managed in a positive way, promoting a relaxed and friendly environment within the home. The main goal is to ensure that every resident continues to have a good quality of life.

North of Nottingham’s city centre, this home is just a short journey from points of interest like Sherwood Forest. Inside the home, you’ll find a designated activity room, a bar and a tea room, which are all great places for your loved one to spend time with fellow residents, family and friends.

CQC rating:

  • Overall - Good
  • Safe - Requires Improvement
  • Effective - Good
  • Caring - Good
  • Responsive - Good
  • Well-led - Good

CQC Publication Date: 24/04/2021

Learn more about Lowmoor:
Other Types of Care Offered The main types offered are residential, nursing, dementia and respite care
Care Quality Commission Rating Good
Cost of Care Care starts from £1,400 a week
Are Bills Included in the Price? No
Facilities A bar, gardens, a dedicated quiet space, communal and private dining areas, a room for spending time with family and an activity room
Are There En Suite Facilities? 45% of bedrooms have en-suite facilities
Number of Beds 42
Is the Home Purpose-Built? Yes
Care Home Operator Lidder Care

Are you interested in viewing Lowmoor?

For availability and pricing, call 01623 700833.

Request a brochure

Vida Grange in Harrogate, North Yorkshire

With an ‘Outstanding’ CQC rating - the highest rating available - Vida Grange Care Home in North Yorkshire is one of the best challenging behaviour care homes in the country.

This specialist dementia care home has a team trained in calming techniques for people who display challenging behaviour. Within Vida Grange, Harlow Care House supports up to 18 residents experiencing behavioural difficulties. Skilled nurses and other dedicated care staff work in this part of the home.

Vida Grange Care Home lounge

Vida Grange is packed with amazing facilities as well. Some of our favourites include the hair and beauty salon, the café and restaurant and the family room. Here, you can spend quality time with your loved one in comfortable and warm surroundings.

The activities schedule is ever-changing, ensuring there’s always something for residents to do, with activities tailored to individual interests and preferences.

CQC rating:

  • Overall - Outstanding
  • Safe - Good
  • Effective - Good
  • Caring - Outstanding
  • Responsive - Outstanding
  • Well-led - Good

CQC Publication Date: 25/01/2018

Learn more about Vida Grange:
Other Types of Care Offered The main types offered are residential, nursing, dementia and respite care
Care Quality Commission Rating Outstanding
Cost of Care Care starts from £1,940 a week
Are Bills Included in the Price? Yes
Facilities A bar, gardens, a dedicated quiet space, a communal dining area, a room for spending time with family, outdoor terracing, an activity room, a café/restaurant and a hair and beauty salon
Are There En Suite Facilities? All bedrooms have en-suite bathrooms
Number of Beds 124
Is the Home Purpose-Built? Yes
Care Home Operator Vida Healthcare

Are you interested in viewing Vida Grange?

For availability and pricing, call 01379 777285.

Request a brochure

The Old Vicarage in Warrington, Cheshire

At The Old Vicarage Care Home in the Cheshire town of Warrington, your loved one will be surrounded by eye-catching countryside views and exciting wildlife. The bedrooms at this home are packed with character while also being beautifully decorated and often having en-suite facilities.

The Old Vicarage Care Home garden and exterior

People living with challenging behaviour are cared for around the clock at The Old Vicarage, including those who need 24/7 nursing care and who are living with a form of dementia. The specially trained team understands the importance of creating a peaceful environment with stimulating activities.

The care team also works with local GPs and other care professionals to ensure that your loved one and other residents receive the best possible care.

CQC rating:

  • Overall - Good
  • Safe - Good
  • Effective - Good
  • Caring - Good
  • Responsive - Good
  • Well-led - Good

CQC Publication Date: 18/03/2023

Learn more about The Old Vicarage:
Other Types of Care Offered The main types offered are residential, nursing, dementia and respite care
Care Quality Commission Rating Good
Cost of Care Care starts from £865 a week
Are Bills Included in the Price? No
Facilities Gardens, a dedicated quiet space, a communal dining area and an activity room
Are There En Suite Facilities? 80% of bedrooms have en-suite facilities
Number of Beds 60
Is the Home Purpose-Built? Yes
Care Home Operator Harbour Healthcare

Are you interested in viewing The Old Vicarage?

For availability and pricing, call 01925 361807.

Request a brochure

Barnes Court in Sunderland, Tyne and Wear

A purpose-built home in the heart of Sunderland, Barnes Court Care Home was given a ‘Gold’ rating by Sunderland City Council. The home also has a ‘Good’ CQC rating, the second best available.

A variety of care services are available at Barnes Court, including nursing, dementia and residential care on a permanent or short-term basis. People displaying challenging behaviour often require specialist nursing or dementia care. The dementia care offered at Barnes Court includes residential EMI care, which is for people living with an advanced form of dementia.

Barnes Court Care Home bedroom

Your loved one will adore spending time in the home’s secure central garden. Here, you’ll find outdoor seating and raised flower beds, which many residents enjoy helping maintain. There are also comfortable communal lounges, a beauty salon, and a superb kitchen that serves delicious, freshly cooked meals and snacks throughout the day.

CQC rating:

  • Overall - Good
  • Safe - Good
  • Effective - Good
  • Caring - Good
  • Responsive - Good
  • Well-led - Good

CQC Publication Date: 01/11/2019

Learn more about Barnes Court:
Other Types of Care Offered The main types offered are residential, nursing, dementia and respite care
Care Quality Commission Rating Good
Cost of Care Care starts from £1,024 a week
Are Bills Included in the Price? No
Facilities Gardens, a dedicated quiet space, a communal dining area, an activity room and a hair and beauty salon
Are There En Suite Facilities? 4% of bedrooms have en-suite facilities
Number of Beds 89
Is the Home Purpose-Built? Yes
Care Home Operator Maria Mallaband Care Group

Are you interested in viewing Barnes Court?

For availability and pricing, call 01917 439261.

Request a brochure

Murrayside in Edinburgh

Murrayside Care Home in the Scottish capital of Edinburgh provides a high standard of person-centred care, meaning it focuses on the individual needs of residents.

Specialist dementia and nursing care are both available, along with residential care if your loved one needs daily assistance with personal care tasks like washing and bathing.

Murrayside Care Home garden and exterior

Murrayside boasts an amazing location. Situated in the heart of Edinburgh, near the city centre, this home offers stunning views of Edinburgh Castle from their terrace. People living with challenging behaviour, such as dementia residents, can relax in other communal spaces as well, including the tranquil gardens, the meditation space, the dedicated quiet room and the library.

Learn more about Murrayside:
Other Types of Care Offered The main types offered are residential, nursing and dementia care
Care Inspectorate Rating Good
Cost of Care Care starts from £1,869 a week
Are Bills Included in the Price? Yes
Facilities A bar, a spa, a cinema room, gardens, a library, a dedicated quiet space, communal and private dining areas, outdoor terracing, an activity room, a meditation area, a café/restaurant and a beauty salon
Are There En Suite Facilities? All bedrooms have en-suite bathrooms
Number of Beds 63
Is the Home Purpose-Built? Yes
Care Home Operator Care UK

Are you interested in viewing Murrayside?

For availability and pricing, call 01315 103467.

Request a brochure

Lottie matches care seekers with the best challenging behaviour care homes. You can also request a free care home shortlist from our care experts, who will share homes matching your budget and location.

Frequently Asked Questions

How should you respond to challenging behaviour?

Here are a few ways you can respond to challenging behaviour:

  • Make sure the person is able to communicate what they’re thinking and feeling
  • They should also feel as though what they’re saying is being listened to and valued
  • Figure out the things in their environment which could be triggers for challenging behaviour, such as certain noises
What are the four stages of challenging behaviour?

While challenging behaviour differs from person to person, it often follows four stages. These are:

  1. Trigger - An event or circumstance that causes your loved one to act a certain way

  2. Escalation - The behaviour intensifies. Your loved one may become more agitated or aggressive

  3. Crisis - This is where challenging behaviour is at its peak and is the most difficult to manage

  4. Recovery - Gently guiding your loved one through these difficult moments will help de-escalate the situation. Remaining calm, being patient and listening to your loved one will make a huge difference

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