We know that choosing the right care home is an important decision. We're here to help you find trusted, high-quality care tailored to your needs.
Support with everyday tasks like washing, dressing and mealtimes, provided by trained carers. A good option for those who need day-to-day help but don’t require nursing or specialist dementia care.
Specialist care for people living with mid to late stage dementia. Staff are trained to provide safe, structured, and compassionate care tailored to each person’s needs.
24/7 support from qualified nurses for people with complex or ongoing medical needs, such as wound care, injections, or long-term conditions, alongside help with personal care like dressing and washing.
Lottie is a free service that helps families and retirees find the UK's best care homes and retirement living communities.
Lottie’s team of Care Experts offer a completely free service, to help you find the right care, access funding and feel less alone.
Save time and stress by matching with 1,000s of the UK's best care homes and retirement properties, which have been hand-picked and vetted by our team of experts, based on their care quality, customer experience and ethical practices.
Lottie is proud to be working with industry leading organisations to improve care quality and health outcomes for the elderly, while helping to shape the future of the later living sector.
Find your dream care home in just three simple steps...
Tell us your later living needs, wants and budget, as well as your preferred location and estimated move-in date.
We put our intelligent search engine to work to find your most compatible care home.
Once you've found your perfect match, enquire directly, or request further support from Lottie's team of care experts.
Choosing the right care home is a big decision, and we’re here to support you - just like we have for many others. See what they have to say…
Eva listened to my mum’s care needs and sent a list of suitable care homes. During a stressful time, expert guidance was a relief.
Philip
26th March 2025
I enquired about care homes for my mother-in-law. It helped seeing a range of options gathered in one place.
Jo
11th March 2025
Eva was kind, helpful and informative. I was grateful for her time and support in finding a care home. Thank you.
Nicola
12th February 2025
Lottie is the 1st organisation I have come across who have been willing to understand and help.
Jacqueline
23rd January 2025
Fantastic advisor, who clearly knows the hurdles and issues that need navigating, and was extremely understanding and sympathetic. Brilliant service!
Paul
15th January 2025
Eva paves the way with compassion, diligence and deep knowledge of the care sector. And for that we will be forever grateful.
Louise
17th December 2025
Absolutely amazing service. Couldn't have asked for more support. Thanks so much Eva you've made such a difference to what could have been a really stressful process.
Stuart
12th November 2024
Hints, tips and guides from Lottie's care and retirement living experts.
Here's a breakdown of average care home costs in the UK:
Read our full guide to care home costs in the UK.
The NHS will only pay for your care under certain circumstances. If you qualify for NHS Continuing Healthcare, which is a benefits package you may be entitled to if you have a serious disability or illness, you may receive support. Read more in our article about NHS Continuing Healthcare.
Another circumstance is if you qualify for NHS-funded nursing care, which is available if you’re already living in a care home and require nursing care. The NHS will only pay for the nursing care costs. Read more about NHS-funded nursing care here.
A care needs assessment is a free service from your local council that helps determine what care and support you might need. If you're struggling with everyday tasks like maintaining your personal hygiene or moving around your home, this is the first step to finding the help you need, whether it's home care or a care home.
The assessment looks at areas like personal care, specialist care requirements, home adjustments, and access to nearby services. It’s available to anyone who feels they need support and can be requested through a self-assessment, directly from the council, or via a referral from a professional. Apply for a care needs assessment by social services here.
It might be time to consider a care home if you or your loved one are finding daily tasks difficult to manage at home or if there are any safety concerns. Signs to look out for include challenges with personal care, mobility, social isolation, or a home environment that’s no longer safe.
If someone is at risk of harm or if family members can no longer provide the necessary support, it might be time to consider a care home. It’s also helpful to get a care needs assessment to see if professionals suggest that a care home is the best option.
Before committing to a care home, you could also consider:
Before committing to a care home, there are several other options you might want to explore.
One alternative is home care, where you can arrange for a professional carer to support you at home. This allows you to stay independent while receiving the help you need.
Another option is making home adaptations - your local council can offer a free home assessment and recommend changes like installing stairlifts or grab rails to make your home safer and easier to move around.
You might also consider living with family, which can provide both practical help and emotional support.
Finally, sheltered housing could be a good fit if you’d like to live independently but still have access to support when needed. Some schemes even offer "extra care" housing, which combines the privacy of your own home with assistance for everyday tasks such as personal care and meal preparation.
Yes — support is available. If your savings are below a certain threshold, your local council may help after a financial assessment. The NHS may also cover care through Continuing Healthcare if you have complex medical needs.
We know that understanding care fees can be daunting. That’s why we’ve created clear, expert advice on care funding in England, Scotland and Wales — to help you understand what support you’re entitled to and how to apply.
When care is urgently needed — such as after a hospital stay or a sudden change in circumstances — moving into a care home can happen within days, depending on availability and assessments.
We know how overwhelming this stage can feel. That’s why we’ve made the process easier by offering a free, tailored shortlist of care homes in your area with current availability — so you can focus on what matters most.
Yes — many care homes offer shared rooms or neighbouring rooms so couples can continue living together while receiving the right level of care. Some couples move in together even if only one person needs support.
If this is something you’re looking for, we’ve handpicked the best care homes for couples to help you find a home that prioritises comfort, independence, and togetherness.
Care homes across the UK are regulated by independent bodies that carry out inspections and publish reports to ensure that each home meets safe and high-quality standards:
Visiting a care home in person can be one of the most important steps in finding the right place for your loved one. Our team of care experts recommend looking for:
A luxury care home typically offers high-quality care alongside premium facilities — creating an especially personalised and comfortable experience for residents and their families.
You can expect spacious ensuite bedrooms, beautifully designed communal areas, landscaped gardens, and extras like private dining rooms, on-site salons, cafés, and cinema rooms. These homes feel calm and well-kept, with thoughtful attention to detail throughout.
As a qualified care adviser - and someone who's supported both families across the UK and a loved one of my own - I know how overwhelming the search for a care home can be. These three steps can help make the process feel more manageable and give you confidence in your decision:
Understand care needs - now and in future. Check if a home can meet both current and potential needs, including specialist support like dementia or nursing care. With Lottie, it's easy to compare homes by care type, inspection ratings, room options, and fees.
We recommend visiting up to three homes. Seeing a few homes in person brings real clarity. Notice the atmosphere, cleanliness, and how staff greet residents - kindness, familiarity, and warmth often reveal the home's true culture.
Ask about personalisation and daily life. Find out how care plans are created, how routines work, and whether residents choose their meals, activities, and days out. Ask if rooms can be personalised and how health needs are supported.
-Hannah Karim, Customer Care Lead at Lottie.