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Frequently Asked Questions
How often will you email me?
After our initial welcome period, our community receives one monthly newsletter as well as ongoing advice and support to help guide your later living journey. This normally ranges between 1 and 3 emails per month, depending on how active you are in your care or retirement search.
How can I unsubscribe from your emails?
We understand that situations can change. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of our emails.
Where can I find your privacy policy?
Find our full privacy policy here.
How can I contact you about any emails I have received?
We actively monitor our reply inbox. To get in touch with us, reply directly to any of our emails, email hello@lottie.org or fill out our contact form for support with specific care questions from one of our Care Experts.
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