Fees & Funding > Do All Pensioners Get Winter Fuel Payment?

Do All Pensioners Get Winter Fuel Payment?

Money on a radiator

Estimated Reading Time: 7 minutes

This article was reviewed by Sara Chapin, Director of Finance at Lottie, on 26th November 2024, to ensure accurate and trustworthy information for care seekers. Sara Chapin has been a Certified Public Accountant with the National Association of State Boards of Accountancy since 2017. Next review due November 2025.

The Winter Fuel Payment is an annual UK tax-free cost of living payment worth £200 to £300. How much you’re eligible for each winter will depend on your age, any benefits you claim and the personal circumstances of anybody else you live with.

This benefit helps people above the State Pension age who claim a means-tested benefit such as Pension Credit with heating costs during the winter months. Below, we’ve looked at whether all pensioners get a Winter Fuel Payment.

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In this article:

  1. What is the Winter Fuel Payment?
  2. Do all pensioners get a Winter Fuel Payment?
  3. Am I eligible for a Winter Fuel Payment?
  4. Winter Fuel Payment rates 2024/2025
  5. When do you get it?
  6. How to claim Winter Fuel Payment
  7. Challenging a decision

What Is the Winter Fuel Payment?

The Winter Fuel Payment is a one-off, annual payment for households that include somebody born on or before the 23rd of September 1958 (above the State Pension age), who claims a means-tested benefit.

This benefit is tax-free, and it also doesn’t count as income when working out your entitlement to other benefits. However, the amount you’re eligible to receive will depend on your personal circumstances (we’ve explained these later on).

This qualification date for pensioners to apply for a Winter Fuel Payment changes every year. For the winter of 2024/2025, the qualifying week was between the 16th and 22nd of September 2024.

The Winter Fuel Payment is for people living in England, Wales, Scotland and Northern Ireland.


Do All Pensioners Get A Winter Fuel Payment?

While all pensioners were eligible to receive a Winter Fuel Payment for the winter of 2023/2024, they aren’t for 2024/2025. Eligibility rules have changed, meaning people above the State Pension age will now only be eligible if they also claim a means-tested benefit such as Pension Credit.

You’ll be classed as a pensioner if you’ve reached the State Pension age. Currently, this is 66 for men and women in the UK, and you can check your qualifying age here.

You also won’t qualify as a pensioner if any of the following apply/applied during the qualifying week:

  • You lived in a care home for the previous 12 weeks or more and received certain benefits
  • You were in prison
  • You were in the hospital receiving free treatment for more than 52 weeks
  • You required permission to enter the UK and didn’t qualify for support from the Department for Work and Pensions (DWP)
  • You were living abroad (though you may still be eligible if you lived in Switzerland or a European Economic Area (EEA) country and have a strong link to the UK
  • You lived in Cyprus, France, Gibraltar, Greece, Malta, Portugal or Spain (as these countries have higher average winter temperatures than the UK)

Am I Eligible For a Winter Fuel Payment?

To be eligible for a Winter Fuel Payment, you or someone else in your household will need to qualify for the State Pension and claim one of the following means-tested benefits:

  • Pension Credit
  • Universal Credit
  • Income-related Employment and Support Allowance (ESA)
  • Income-based Jobseeker’s Allowance (JSA)
  • Income Support
  • Child Tax Credit
  • Working Tax Credit

You'll also need to be above the State Pension age during the yearly qualifying week. For 2024/2025, this was between the 16th and 22nd of September 2024.

This qualifying date of birth is published and updated on the GOV.UK website each year.

For the winter of 2024 to 2025, you’ll be eligible if you were born on or before the 23rd of September 1958, claim certain means-tested benefits and are living in the UK for at least one day of the qualifying week.


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Winter Fuel Payment Rates 2024/2025 (How Much You’ll Get)

If you were born before the 23rd of September 1958, you could receive a Winter Fuel Payment worth either £200 or £300.

Here are the Winter Fuel Payment rates for 2024/2025, depending on your circumstances:

If you live alone or in a care home

You were born between 23rd September 1944 and 22nd September 1958 You were born before 23rd September 1944
£200 £300

If you live in a care home and claim any of Pension Credit, Income Support, income-based Jobseeker’s Allowance or income-related Employment and Support Allowance, you won’t be eligible to claim a Winter Fuel Payment.

If you live with someone

One or both of you was born between 23rd September 1944 and 22nd September 1958 One or both of you was born before 23rd September 1944
£200 £300

If you and your partner jointly claim any of the benefits, one of you will receive a payment.


When Do You Get the Winter Fuel Payment?

The majority of Winter Fuel Payments are automatically made in November or December.

Before this payment is made, you’ll get a letter explaining how much you’re due to receive, along with an estimated payment date. This payment will be sent directly to your bank account.

If you don’t receive a letter, or the money you’re expecting hasn't been paid into your account by the 29th of January 2025, you should contact the Winter Fuel Payment Centre Be sure to double-check your bank account before getting in touch.


How To Claim Winter Fuel Payment

If you receive State Pension and a means-tested benefit such as Pension Credit, you don’t need to claim and should be paid the Winter Fuel Payment automatically.

If you haven’t applied before and don’t receive a State Pension or any of the correct benefits, you may need to apply to receive this payment.

You can claim for winter 2024 to 2025 from the 16th of September 2024.

You can claim by calling the Winter Fuel Payment helpline on 0800 731 0160. You’ll need to provide your National Insurance number and bank or building society details.

You can also claim by downloading a claim form and posting this.

Winter fuel payment letter


Challenging A Winter Fuel Payment Decision

If you’ve applied for a Winter Fuel Payment and disagree with the decision made on your claim, you’re usually able to ask for this to be looked at again. This is known as a ‘mandatory reconsideration’.

If you disagree with the following decision, the next step is appealing to an independent tribunal.

You’ll find more guidance on appealing a benefit decision through GOV.UK.


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Frequently Asked Questions

Why haven’t I received my Winter Fuel Payment?

If you think you’ve missed a Winter Fuel Payment, be sure to double-check your bank statement first. Payments will be made to the same account your State Pension is sent to, but will appear with a reference beginning with your National Insurance number, followed by ‘DWP WFP’.

If you haven’t received a payment you were due to get, contact the Winter Fuel Payment Centre.

Do married couples both get Winter Fuel Payments?

The Winter Fuel Payment is usually made to individual households with somebody over the State Pension age who receives certain means-tested benefits. If you’re married and live together, you’ll receive one joint payment for your household, rather than separate payments.

However, this one-off payment could be larger (up to £600) if you both qualify and live together.

Do I have to apply for Winter Fuel Payment?

In most cases, you don’t have to apply for a Winter Fuel Payment. If eligible, you should automatically receive it. If you haven’t received a Winter Fuel Payment before, don’t receive a State Pension or certain other benefits, you may need to apply.

What month do I get my Winter Fuel Payment?

Most Winter Fuel Payments will be made automatically in November or December. The vast majority of people can expect to have received their payment by Christmas.

Before getting this money, you’ll be sent a letter telling you how much you’re due to receive and which bank account it’ll go to (this will usually be the same account as the one for your State Pension or any other benefits).

Does everyone over 60 get a Winter Fuel Payment?

Not all households are entitled to help towards their energy costs during the winter. You need to have reached the State Pension age and claim certain means-tested benefits to qualify for a Winter Fuel Payment.

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