Barchester Healthcare Elm Bank Care Home

Today was my first show as an entertainer at Elm Bank Care Home and I have to say what a great setting this was. The staff were great and very welcoming and I always felt at home, but the residents were just amazing and really joined in. It certainly shows how well catered for the residents are by all the staff at Elm Bank. I should say a special thank you to Tina for making me so welcome and organising such a special day.

When visiting a friend, at Elm bank floor 2, on a regular basis it always feels so homely and staff are welcoming. One staff member in particular head of care Maxine, Nothing is ever to much trouble, and always has the residents best interest at heart. Her passion really shines through. Her knowledge regarding the residents, really prove"s her dedication and outstanding care she delivers. She really is credit to the care industry, and I know my friend is very well care for and is very happy at Elm bank. The home is always very clean and rooms are person centred to the individual Keep up the excellent work Thankyou .

Overall Impression ELMS Care Home provides a **warm, safe, and professional environment** for residents. The staff are compassionate, and the facilities are well-maintained, making it a welcoming place for elderly care. – The caregivers and nurses are attentive, patient, and treat residents with dignity. Special mention to, Anna , Naomi, and isabel for their exceptional dedication. – Rooms are spacious, hygienic, and adapted for mobility needs. Regular social events, therapy sessions, and recreational programs keep residents active. Families receive regular updates on their loved ones’ well-being. I highly recommend ELMS Care Home for families seeking reliable and compassionate elderly care. The minor improvements needed do not overshadow the excellent service provided.

I’ve recently visited my dad at Elm Bank Care Home, and I wanted to share my experience. The staff were welcoming and kind, and it was clear they genuinely care about the residents. The home itself felt clean, warm, and comfortable, which gave me some peace of mind knowing my dad is in a safe and supportive environment. It’s never easy having a loved one in care, but seeing the level of attention and compassion shown by the team has really reassured me. Thank you to everyone at Elm Bank for the care you provide.

Visiting a elmbank care home today was a heartwarming experience. The moment I walked in, I was greeted with warm smiles from both the staff and residents. I spent time chatting with a lovely elderly woman who shared stories from her youth, and it was incredible to see how her face lit up as she reminisced.