Barchester Healthcare Braeburn Lodge Care Home

My friend Glenis decided to go into respite while i was away on holiday. When i collected her she looked so well and happy and even put on a little bit of weight. She has been telling me how hard the staff work and every time she pressed her call bell a cup of tea appeared. This is definitely a 5* home, and a definite recommendation from us.

I want to say a huge thank you to the manager Jane and her team, who have gone above and beyond to help us as a family, my mum was suddenly taken very poorly and we needed urgent care for my Dad, within 24hrs he had a wonderful cosy room, we will always be grateful for the care and understanding of our situation, Braeburn lodge is a beautiful family orientated place, who make you feel very welcome.

As a visitor to Braeburn always find the residents happy and comfortable. Activities and Carers friendly and attentive. Great place to be.

This is an amazing nursing home. My brother was resident there for five years and we never had any qualms or concerns about the level of care and attention he received . He had severe MS and multiple needs - he was always treated with respect and care. His dignity was maintained at all times and the staff were all professional , caring and dedicated - with some lovely touches of humour too. They took time to know my brother not just as a resident but as a person, an individual with a personality and past. I cannot thank the staff - all of them - enough for the support they gave to our elderly Mum when she visited my brother and when she had some stays there herself. My dear brother sadly passed away on the 11th June this year. I cannot praise or thank the team enough for the exemplary care that they showed not only to my brother but also to myself and my wife during the final weeks of my brothers life. They made him safe, pain free and calm so that he had a good death. They looked after us with tenderness and kindness. Have no fear about being a resident or a relative - this is a well run , professionally managed caring home. I thank everyone there for the care they gave. Di Smith .

My dear Grandma has recently become a resident at Braeburn. She had managed to live at home until the ripe old age of 105! My mum and I her main caregivers/ support. Over Christmas she became quite poorly and after much thought, moving forward, she agreed that going into a care home would be the best option. From the initial phone conversation with the manager, her respite care and now her full time care we have nothing but praise for the wonderful individual care and support. Jane the manager could sense what a difficult, heartbreaking situation we were faced with and her compassion and reassurance during the move was outstanding. We had a few tears but I have to say , from the first night we all felt a huge sense of relief. We have absolutely no worries about Mama, she’s cared for and so well looked after. Her room is so lovely and slowly she’s adding more of her personality to it. We can pop and see mama whenever we want, all the staff are very welcoming and approachable. More often than not one of the carers is sat with mama when we turn up, she’s usually telling them one of her lovely stories,. There is always something happening in the lodge, visits from school children, yoga, dancing, singing, baking, visits from the therapy pony etc Mama is a keen scrabble player and was delighted to hear there was a scrabble club! May I take this opportunity, on behalf of our family, to say a huge thank you to everyone at Braeburn lodge for taking such good care of our most valuable human. You’re all so loving and caring and we are very grateful to each and every one of you. Keep up the good work x 🫶🏻💕