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Helping Hands - Southampton

CQC Rating Requires improvement

Elderly Care > Lottie Home Care > Helping Hands - Southampton

Home Care Agency Overview

  • Operated byHelping Hands
  • ManagerMandy Wills
  • Minimum age of care recipient18
  • Minimum Visit Time30 minutes

Providing extensive care to those in need in the vibrant city of Southampton, Helping Hands stands out with its dedication to the well-being and support of your family members. Specialising in delivering personalised home care services, Helping Hands provide the vital assistance, comfort, and companionship required to continue your loved one’s independence in their own home. These services encompass a wide range of needs, including general housekeeping, meal preparation, personal care, and mobility support. Each service provided is tailored to the specific needs of the individual, guaranteeing that your cherished family member receives exceptional support and care throughout each day.

Video from Helping Hands - Southampton

Funding Types Accepted

  • Private

  • Local Authority

  • NHS

CQC Rating

  • requires improvementOverall Rating
  • CQC Caring Rating -good
  • CQC Effective Rating -requires improvement
  • CQC Responsive Rating -good
  • CQC Safe Rating -good
  • CQC Well-led Rating -requires improvement
  • CQC Publication Date2021-07-17
Read CQC Report

Contract Durations

  • Fixed term

  • Ongoing

Domiciliary Minimum Commitment

  • Minimum Minutes Per Visit - 30 mins
  • Minimum Weekly Hours - 0.5 hour

Home Care Specialisms

Companion Care & Household Support

  • Admin Support

  • Companionship Social Interaction

  • Gardening

  • Housekeeping

  • Laundry

  • Meal Preparation

  • Pet Support

  • Shopping and Errands

  • Transportation

Personal Care

  • Bathroom Assistance

  • Continence Care

  • Drinking and Feeding

  • Oral Medication Support

  • Washing and Dressing

Moving & Handling

  • Hoisting

  • Sara Stedy

  • Transferring

  • Turning

Specialist Care Services

  • Alcohol Drug Misuse

  • Alzheimers

  • Cancer Care

  • Catheter Care

  • Challenging Behaviour

  • Dementia Early Stage

  • Dementia Late Stage

  • Intravenous Drugs

  • Learning Disability

  • Mental Health

  • PEG Feeding

  • Palliative Care

  • Parkinsons Disease

  • Physical Disability

  • Rehabilitation Post Surgery

  • Sensory Impairment

  • Stoma Care

  • Stroke

  • Wound Dressing

Home Care Services Provided

Types of Care at Home

  • Hourly Care

  • Live-In Care

  • Overnight (Sleeping) Care

  • Overnight (Waking) Care

Local Areas Covered by Home Care Agency

Helping Hands - Southampton provides care at home services in the city of Southampton and nearby. Helping Hands is a leading care agency that offer nationwide care with dedicated carers available throughout the UK.

Frequently Asked Questions

Below are some of the most commonly asked questions about Helping Hands - Southampton.

What is the CQC Rating of Helping Hands - Southampton?

Helping Hands - Southampton has been rated as requires improvement by the Care Quality Commission, the regulator of health and social care services.

What areas of Southampton does Helping Hands - Southampton cover?

Helping Hands - Southampton provides care at home services in the city of Southampton and nearby. Helping Hands is a leading care agency that offer nationwide care with dedicated carers available throughout the UK.

What types of home care services are available at Helping Hands - Southampton?

Helping Hands - Southampton offers Hourly Care, Overnight (Sleeping) Care and Overnight (Waking) Care.

Are all caregivers trained and qualified?

Yes, all of Helping Hands - Southampton home carers are given specialised training and support to offer the highest quality of care for your unique requirements.

Can I choose the schedule of my home care visits?

Yes, Helping Hands - Southampton will work with you to find the best care at home option that suits your unique care needs and schedule.