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Cera Care - Norwich

CQC Rating Good

Home Care Agency Overview

  • Operated byCera Care
  • CQC Registration Date2010-11-16
  • CQC Last Inspection Date2019-02-05
  • ManagerMandi Blake-Tracy
  • Minimum age of care recipient18
  • Minimum Visit Time60 minutes
  • Time to arrange care3 days

Cera Care Norwich is dedicated to transforming care standards, offering a range of services tailored to individual needs. Their experienced specialists ensure individuals receive top-notch care, with digital monitoring capabilities predicting and preventing health changes swiftly. This proactive approach reduces hospitalisations, keeping individuals well in their homes. Proudly offering high-quality, flexible nurse-led home care, Cera Care caters to both children and adults of all ages, including those with complex health conditions. Whether hourly or live-in, their caregivers provide support with household tasks, personal care, medication administration, and companionship. With Cera, you or your loved one can maintain independence while receiving compassionate care in the comfort of your own home.

Video from Cera Care - Norwich

Funding Types Accepted

  • Private
  • Local Authority
  • NHS

CQC Rating

  • goodOverall Rating
  • CQC Caring Rating -good
  • CQC Effective Rating -good
  • CQC Responsive Rating -good
  • CQC Safe Rating -good
  • CQC Well-led Rating -good
  • CQC Publication Date2019-03-07
Read CQC Report

Contract Durations

  • Fixed term
  • Ongoing

Domiciliary Minimum Commitment

  • Minimum Minutes Per Visit - 60 mins
  • Minimum Weekly Hours - 1 hour

Home Care Specialisms

Companion Care & Household Support

  • Admin Support
  • Companionship Social Interaction
  • Gardening
  • Housekeeping
  • Laundry
  • Meal Preparation
  • Pet Support
  • Shopping and Errands
  • Transportation

Personal Care

  • Bathroom Assistance
  • Continence Care
  • Drinking and Feeding
  • Oral Medication Support
  • Washing and Dressing

Moving & Handling

  • Hoisting
  • Sara Stedy
  • Transferring
  • Turning

Specialist Care Services

  • Alcohol Drug Misuse
  • Alzheimers
  • Cancer Care
  • Catheter Care
  • Challenging Behaviour
  • Dementia Early Stage
  • Dementia Late Stage
  • Intravenous Drugs
  • Learning Disability
  • Mental Health
  • PEG Feeding
  • Palliative Care
  • Parkinsons Disease
  • Physical Disability
  • Rehabilitation Post Surgery
  • Sensory Impairment
  • Stoma Care
  • Stroke
  • Wound Dressing

Home Care Services Provided

Types of Care at Home

  • Hourly Care
  • Live-In Care
  • Overnight (Sleeping) Care
  • Overnight (Waking) Care

Frequently Asked Questions

Below are some of the most commonly asked questions about Cera Care - Norwich.

What is the CQC Rating of Cera Care - Norwich?

Cera Care - Norwich has been rated as good by the Care Quality Commission, the regulator of health and social care services.

What types of home care services are available at Cera Care - Norwich?

Cera Care - Norwich offers Hourly Care and Live-In Care.

Are all caregivers trained and qualified?

Yes, all of Cera Care - Norwich home carers are given specialised training and support to offer the highest quality of care for your unique requirements.

Can I choose the schedule of my home care visits?

Yes, Cera Care - Norwich will work with you to find the best care at home option that suits your unique care needs and schedule.