Rochester Care Home

I gave Rochester care home a 5 star review, as I can honestly say that the staff are all extremely considerate and caring towards the residents. Since volunteering with Anne their activity co-ordinator, everyone has been kind towards me and help given me guidance. The way in which the staff interact with the residents is truly inspiring and heartfelt to watch, they go and above and beyond for the residents. It has been a pleasure volunteering here, and a great experience! Thank you Rochester care home!

Friendly , approachable staff and great manager at Rochester Care Home - genuinely care about the residents welfare. Range of activities for mental and physical stimulation provided to residents. Every time I’ve popped in the environment has been clean, bright and fresh. Overall great.

Mums been at the home in Rochester for some years now. The staff were absolutely brilliant during covid and way sappast themselves since.A BIG thank you to one and all.

A huge thank you to Irene and all the amazing staff at Rochester Care Home - our lovely Barbara has positively thrived since she moved in 7 months ago - and to both her own relief, and ours, she feels totally cared for, and safe - her words.

I wish to write to congratulate the owners/ trustees of Rochester Care Home on their achievement in producing a care home with an environment that deserves an Award for Excellence and that should 'set an example' to all other residential homes in the area. I have recently visited many care homes in the Medway area and have been appalled at the lack of effort made by the managers to improve the surroundings. It was refreshing to enter Rochester and find welcoming and elegant surroundings which meet my expectations as to what a care home should be - a luxury hotel 'feel' had been accomplished and it was spotlessly clean. Staff were incredibly smart in their appearance, efficient and constantly talking to and attending to residents. The staff appeared very happy in their work and continually had an 'upbeat' manner which must be very difficult to sustain, surrounded by sombre residents. The walls were lined with paintings/pictures instead of 'scrappy' posters. This is just one example of how improvements can be made that make an exceptional difference at probably little cost, but require a manager that will 'go the extra mile' and take the time, thought and effort. Finally, I was relieved to find a care home where each resident was treated as a personal friend, even those residents being admitted that had not yet been introduced, and find fabulous support given to the families at this difficult time.