Barchester Healthcare Ashcombe House Care Home

Being a harpist who plays for health and well-being, this was my first visit to Ashcombe House ...and what a happy home it is. Wonderful staff and a great audience. We took the harp upstairs to a couple of residents who are bedbound. This is always so special . Back down in in the lift and a an hour of music and laughter.....the best medicine. Manager Louise and Activities Coordinator Gillian so obviously love what they do.....they are gems. Thank you for inviting me to such a caring home. Margaret

I’m so happy I found Ashcombe House! It has such a warm, family feel and a lovely, lively atmosphere. The home is smaller, which makes it feel more personal and welcoming. The manager is incredibly hands-on, you can tell she truly loves what she does. All the staff are so kind and caring, nothing is ever too much trouble for them. I feel confident knowing my loved one is in such good hands.

As soon as I walked into Ashcombe House, I knew it was the perfect place for my mum to reside. I was greeted by Louise, the General Manager, and she showed me around the beautiful lounge and cafe area downstairs and the lovely dining room and bedrooms upstairs. Louise is a very upbeat person who makes you feel at home and answered all my questions and nothing was too much trouble. Since my mum has moved in we have both been very impressed by all the staff. They are so caring and have made my mum really welcome and comfortable. There is always plenty going on if you want to join in. Equally you can spend time in your room or the garden, whatever makes you happy. My mum settled into Ashcombe House very easily after living a very independent life only weeks before. I put that down to the family feel of the home and the dedication of all the staff. I would recommend Ashcombe House to anyone that was looking for a safe friendly and well run home for a loved one.

Always a pleasure to play at Ashcombe House Care Home, one of the beautiful Barchester collection. The team are extremely friendly and tend to residents affectionately. We all have a giggle at show time!

I recently started looking for a nursing home for Mum, and although circumstances prevented us from choosing Ashcombe House in the end (the NHS were paying, and another establishment had a bed sooner), the welcome we received from Gozel, Louise and the staff in general really made a lasting impression. What a lovely group of people, so warm and professional. There was homemade cake with the coffee, and loads of advice on how to navigate the difficult terrain of means testing and finances. The facility itself is clean, modern and extremely well run. The relationship between carers and residents puts one in mind of a large family. From what I've seen over several visits and guided tours, Ashcombe House deserves all of the five stars I've given it. These people genuinely care and love what they do.