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Home Care Agency Overview
- Operated byHeritage Healthcare
- CQC Registration Date2017-06-20
- CQC Last Inspection Date2019-09-20
- ManagerLisa Glass
- Minimum age of care recipient18
- Minimum Visit Time30 minutes
- Time to arrange care5 days
Heritage Healthcare North East, based in Darlington, offers compassionate and personalised home care services across the region. Providing a variety of tailored care options including domiciliary, live-in, and overnight care, Heritage Healthcare maintains independence and dignity for its clients. Their dedicated team supports individuals with daily activities, specialised health conditions, and offers companionship, ensuring comprehensive support. Known for their person-centred approach, they create customised care plans that respect individual needs and aspirations. Heritage Healthcare's commitment to excellence transforms lives, enabling care seekers to age gracefully in the comfort of their own homes, with support extending throughout Darlington and surrounding areas.
Availability and Pricing at Heritage Healthcare North East
Home Care partners provide different types of care depending on the postcode. Check your location with the postcode checker below.
Hourly Care
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Live-In Care
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Overnight (Sleeping) Care
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Overnight (Waking) Care
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Funding Types Accepted
- Private
- Local Authority
- NHS
CQC Rating
- goodOverall Rating
- CQC Caring Rating -good
- CQC Effective Rating -good
- CQC Responsive Rating -good
- CQC Safe Rating -good
- CQC Well-led Rating -good
- CQC Publication Date2019-10-23
Contract Durations
- Fixed term
- Ongoing
Domiciliary Minimum Commitment
- Minimum Minutes Per Visit - 30 mins
- Minimum Weekly Hours - 1 hour
Home Care Specialisms
Companion Care & Household Support
- Admin Support
- Companionship Social Interaction
- Gardening
- Housekeeping
- Laundry
- Meal Preparation
- Pet Support
- Shopping and Errands
- Transportation
Personal Care
- Bathroom Assistance
- Continence Care
- Drinking and Feeding
- Oral Medication Support
- Washing and Dressing
Moving & Handling
- Hoisting
- Sara Stedy
- Transferring
- Turning
Specialist Care Services
- Alcohol Drug Misuse
- Alzheimers
- Cancer Care
- Catheter Care
- Challenging Behaviour
- Dementia Early Stage
- Dementia Late Stage
- Intravenous Drugs
- Learning Disability
- Mental Health
- PEG Feeding
- Palliative Care
- Parkinsons Disease
- Physical Disability
- Rehabilitation Post Surgery
- Sensory Impairment
- Stoma Care
- Stroke
- Wound Dressing
Home Care Services Provided
Types of Care at Home
- Hourly Care
- Live-In Care
- Overnight (Sleeping) Care
- Overnight (Waking) Care
Frequently Asked Questions
Below are some of the most commonly asked questions about Heritage Healthcare North East.
What is the CQC Rating of Heritage Healthcare North East?
Heritage Healthcare North East has been rated as good by the Care Quality Commission, the regulator of health and social care services.
What types of home care services are available at Heritage Healthcare North East?
Heritage Healthcare North East offers Hourly Care, Live-In Care, Overnight (Sleeping) Care and Overnight (Waking) Care.
Are all caregivers trained and qualified?
Yes, all of Heritage Healthcare North East home carers are given specialised training and support to offer the highest quality of care for your unique requirements.
Can I choose the schedule of my home care visits?
Yes, Heritage Healthcare North East will work with you to find the best care at home option that suits your unique care needs and schedule.