Elderly Care > Lottie Home Care > Hales Care - Ipswich

Home Care Agency Overview

Operated byHales Care
ManagerKelly Mildren
Minimum age of care recipient18
Minimum Visit Time30 minutes
Time to arrange care1 day

With services individually tailored to meet your loved one’s needs, Hales Care is always on hand to provide expert person-centred care, all from the comfort of your loved one’s home in Ipswich. With over two decades of experience, the dedicated team of carers offer a range of care services, from dementia to disability care. The highly skilled team are not only known for their expertise but also their warmth, friendliness, and dedication to uphold the choices, independence and the quality of life for clients. Hales Care is dedicated to adapting and evolving to meet the evolving needs of your loved ones.

Funding Types Accepted

Private
Local Authority
NHS

CQC Rating

requires improvementOverall Rating
CQC Caring Rating -good
CQC Effective Rating -good
CQC Responsive Rating -good
CQC Safe Rating -requires improvement
CQC Well-led Rating -requires improvement

CQC Publication Date2023-01-24

Read CQC Report

Contract Durations

Fixed term
Ongoing

Domiciliary Minimum Commitment

Minimum Minutes Per Visit - 30 mins
Minimum Weekly Hours - 1 hour

Home Care Specialisms

Companion Care & Household Support

Admin Support
Companionship Social Interaction
Gardening
Housekeeping
Laundry
Meal Preparation
Pet Support
Shopping and Errands
Transportation

Personal Care

Bathroom Assistance
Continence Care
Drinking and Feeding
Oral Medication Support
Washing and Dressing

Moving & Handling

Hoisting
Sara Stedy
Transferring
Turning

Specialist Care Services

Alcohol Drug Misuse
Alzheimers
Cancer Care
Catheter Care
Challenging Behaviour
Dementia Early Stage
Dementia Late Stage
Intravenous Drugs
Learning Disability
Mental Health
PEG Feeding
Palliative Care
Parkinsons Disease
Physical Disability
Rehabilitation Post Surgery
Sensory Impairment
Stoma Care
Stroke
Wound Dressing

Home Care Services Provided

Types of Care at Home

Hourly Care
Live-In Care
Overnight (Sleeping) Care
Overnight (Waking) Care

Local Areas Covered by Home Care Agency

Hales Care - Ipswich provides care at home services in the town of Ipswich and nearby. Hales Care is a leading care agency that offers compassionate care with dedicated caregivers available locally.

Frequently Asked Questions

Below are some of the most commonly asked questions about Hales Care - Ipswich.

What is the CQC Rating of Hales Care - Ipswich?

Hales Care - Ipswich has been rated as requires improvement by the Care Quality Commission, the regulator of health and social care services.

What areas of Ipswich does Hales Care - Ipswich cover?

Hales Care - Ipswich provides care at home services in the town of Ipswich and nearby. Hales Care is a leading care agency that offers compassionate care with dedicated caregivers available locally.

What types of home care services are available at Hales Care - Ipswich?

Hales Care - Ipswich offers Hourly Care, Live-In Care, Overnight (Sleeping) Care and Overnight (Waking) Care.

Are all caregivers trained and qualified?

Yes, all of Hales Care - Ipswich home carers are given specialised training and support to offer the highest quality of care for your unique requirements.

Can I choose the schedule of my home care visits?

Yes, Hales Care - Ipswich will work with you to find the best care at home option that suits your unique care needs and schedule.