Barchester Healthcare Ashby House Care Home

A few days before Christmas I was told that my husband was "medically fit" for discharge from hospital despite his frailness and his inability to walk. I had to look for somewhere he could go for respite care at very short notice and a friend recommended Ashby House. I am so glad I took up her recommendation. From the moment I walked in to the welcoming Reception area I immediately felt a calm, kind, warm and reassuring atmosphere and I was pleased, after a tour, to find there was a room available with a garden view. I felt very comfortable leaving my husband in their care and he moved in a couple of days later. I cannot speak too highly of the care he has received from everyone there ... from the Manager, through Admin, the Nurses, the Carers right down to domestic help - everyone smiles and is pleasant. I, too, am welcomed warmly and treated with great kindness. The care he has received has enabled him fully to participate in Physiotherapy (provided by a local NHS team) to the extent that he is able to walk (with aids) and we are now making plans for him to come home. Yes, it has been a long haul and quite an expensive interlude BUT I would say that Ashby House has been worth every penny and, if someone is considering placing a loved one in care, then I have no hesitation is saying, "Pay Ashby House a visit first".

My Mum was in Ashby House for 5 and a half years. Throughout her time, there she received exceptional care from management, nurses, and carers alike . Nobody would wish their dearest loved one to be in care, but this home became like family to us. Always welcoming whatever time we would arrive. Always supportive. My Mum was given loving care right to the end. This is a home I would definitely recommend . Nicole

My wife has been in Ashby House for over three years now, and in all that time I have felt that she couldn't be better looked after. The carers are just great, every one of them. Always kind, always considerate, and always willing to help in any way they can. A big thank you to everyone involved in my wife's care.

Ashby House is a lovely place. The staff are always so kind, and the level of care is exceptional. It wasn't easy finding the best home for my wife's long term care, but once we saw Ashby House, we knew she would be in very good hands.

My mother-in-law was placed at Ashby House, Eaglestone this year (2018) for palliative care. The home is light, fresh and airy. My mother-in-law had a lovely light room with a view of the private gardens which was lovely for her to look out on during the last few weeks of her life. The staff were extremely welcoming and helpful and cared for her in a very friendly and professional manner. They were also very kind to me as I spent a lot of time there bringing me tea and food when I stayed late. Nothing was a problem for them and they cared for both me and my mother-in-law. When it came to the end, the carers could not have been more soothing and helpful. This is not only a calming place for palliative care, but a home for many residents who were very happy with the friendly surroundings. I highly recommend this home which was a great help to me during a very emotional time.