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Routes Healthcare - Sunderland

CQC Rating Good

Elderly Care > Lottie Home Care > Routes Healthcare - Sunderland

Home Care Agency Overview

  • Operated byRoutes Healthcare
  • CQC Registration Date2020-11-30
  • CQC Last Inspection Date2023-04-28
  • ManagerMichelle Bullman
  • Minimum age of care recipient18
  • Minimum Visit Time30 minutes
  • Time to arrange care1 day

Routes Healthcare, based in Sunderland, delivers exceptional, clinically-led health and social care directly to the comfort of clients' homes. Catering to the unique needs of individuals across Sunderland and neighbouring areas, Routes Healthcare offers a comprehensive range of services, including domiciliary and live-in care, alongside overnight support. Their tailored approach ensures personal and specialised care, addressing an array of needs from companionship to complex medical assistance. Focusing on enhancing quality of life, Routes Healthcare stands out for its dedication to personalised care, supporting loved ones with compassion and expertise across the region.

Availability and Pricing at Routes Healthcare - Sunderland

Home Care partners provide different types of care depending on the postcode. Check your location with the postcode checker below.

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Hourly Care

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Live-In Care

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Overnight (Sleeping) Care

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Overnight (Waking) Care

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Funding Types Accepted

  • Private

  • Local Authority

  • NHS

CQC Rating

  • goodOverall Rating
  • CQC Caring Rating -good
  • CQC Effective Rating -good
  • CQC Responsive Rating -good
  • CQC Safe Rating -good
  • CQC Well-led Rating -good
  • CQC Publication Date2023-07-04
Read CQC Report

Contract Durations

  • Fixed term

  • Ongoing

Domiciliary Minimum Commitment

  • Minimum Minutes Per Visit - 30 mins
  • Minimum Weekly Hours - 1 hour

Home Care Specialisms

Companion Care & Household Support

  • Admin Support

  • Companionship Social Interaction

  • Gardening

  • Housekeeping

  • Laundry

  • Meal Preparation

  • Pet Support

  • Shopping and Errands

  • Transportation

Personal Care

  • Bathroom Assistance

  • Continence Care

  • Drinking and Feeding

  • Oral Medication Support

  • Washing and Dressing

Moving & Handling

  • Hoisting

  • Sara Stedy

  • Transferring

  • Turning

Specialist Care Services

  • Alcohol Drug Misuse

  • Alzheimers

  • Cancer Care

  • Catheter Care

  • Challenging Behaviour

  • Dementia Early Stage

  • Dementia Late Stage

  • Intravenous Drugs

  • Learning Disability

  • Mental Health

  • PEG Feeding

  • Palliative Care

  • Parkinsons Disease

  • Physical Disability

  • Rehabilitation Post Surgery

  • Sensory Impairment

  • Stoma Care

  • Stroke

  • Wound Dressing

Home Care Services Provided

Types of Care at Home

  • Hourly Care

  • Live-In Care

  • Overnight (Sleeping) Care

  • Overnight (Waking) Care

Frequently Asked Questions

Below are some of the most commonly asked questions about Routes Healthcare - Sunderland.

What is the CQC Rating of Routes Healthcare - Sunderland?

Routes Healthcare - Sunderland has been rated as good by the Care Quality Commission, the regulator of health and social care services.

What types of home care services are available at Routes Healthcare - Sunderland?

Routes Healthcare - Sunderland offers Hourly Care, Live-In Care, Overnight (Sleeping) Care and Overnight (Waking) Care.

Are all caregivers trained and qualified?

Yes, all of Routes Healthcare - Sunderland home carers are given specialised training and support to offer the highest quality of care for your unique requirements.

Can I choose the schedule of my home care visits?

Yes, Routes Healthcare - Sunderland will work with you to find the best care at home option that suits your unique care needs and schedule.