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Heritage Healthcare Hounslow & Richmond

CQC Rating Good

Elderly Care > Lottie Home Care > Heritage Healthcare Hounslow & Richmond

Home Care Agency Overview

  • Operated byHeritage Healthcare
  • CQC Registration Date2020-11-02
  • CQC Last Inspection Date2022-05-06
  • ManagerCho Thein
  • Minimum age of care recipient65
  • Minimum Visit Time30 minutes
  • Time to arrange care5 days

Providing high-quality domiciliary, live-in, and overnight care services to the Hounslow and Richmond communities, Heritage Healthcare is an award-winning and trusted provider across the UK. The dedicated team goes above and beyond for those in their care, striving not just to assist with daily tasks but to enhance the overall quality of life for you or your loved one. Their foundation is built on the principle that each individual is unique and requires personalised, tailored care to thrive. Whether it’s assistance with dementia, disability, medication management, or companionship, the team provides caring and trusted support every step of the way.

Availability and Pricing at Heritage Healthcare Hounslow & Richmond

Home Care partners provide different types of care depending on the postcode. Check your location with the postcode checker below.

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Hourly Care

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Live-In Care

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Overnight (Sleeping) Care

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Overnight (Waking) Care

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Funding Types Accepted

  • Private

  • Local Authority

  • NHS

CQC Rating

  • goodOverall Rating
  • CQC Caring Rating -good
  • CQC Effective Rating -good
  • CQC Responsive Rating -good
  • CQC Safe Rating -good
  • CQC Well-led Rating -good
  • CQC Publication Date2022-06-17
Read CQC Report

Contract Durations

  • Fixed term

  • Ongoing

Domiciliary Minimum Commitment

  • Minimum Minutes Per Visit - 30 mins
  • Minimum Weekly Hours - 1 hour

Home Care Specialisms

Companion Care & Household Support

  • Admin Support

  • Companionship Social Interaction

  • Gardening

  • Housekeeping

  • Laundry

  • Meal Preparation

  • Pet Support

  • Shopping and Errands

  • Transportation

Personal Care

  • Bathroom Assistance

  • Continence Care

  • Drinking and Feeding

  • Oral Medication Support

  • Washing and Dressing

Moving & Handling

  • Hoisting

  • Sara Stedy

  • Transferring

  • Turning

Specialist Care Services

  • Alcohol Drug Misuse

  • Alzheimers

  • Cancer Care

  • Catheter Care

  • Challenging Behaviour

  • Dementia Early Stage

  • Dementia Late Stage

  • Intravenous Drugs

  • Learning Disability

  • Mental Health

  • PEG Feeding

  • Palliative Care

  • Parkinsons Disease

  • Physical Disability

  • Rehabilitation Post Surgery

  • Sensory Impairment

  • Stoma Care

  • Stroke

  • Wound Dressing

Home Care Services Provided

Types of Care at Home

  • Hourly Care

  • Live-In Care

  • Overnight (Sleeping) Care

  • Overnight (Waking) Care

Frequently Asked Questions

Below are some of the most commonly asked questions about Heritage Healthcare Hounslow & Richmond.

What is the CQC Rating of Heritage Healthcare Hounslow & Richmond?

Heritage Healthcare Hounslow & Richmond has been rated as good by the Care Quality Commission, the regulator of health and social care services.

What types of home care services are available at Heritage Healthcare Hounslow & Richmond?

Heritage Healthcare Hounslow & Richmond offers Hourly Care, Live-In Care, Overnight (Sleeping) Care and Overnight (Waking) Care.

Are all caregivers trained and qualified?

Yes, all of Heritage Healthcare Hounslow & Richmond home carers are given specialised training and support to offer the highest quality of care for your unique requirements.

Can I choose the schedule of my home care visits?

Yes, Heritage Healthcare Hounslow & Richmond will work with you to find the best care at home option that suits your unique care needs and schedule.