Elderly Care > Lottie Home Care > Serve Homecare

Home Care Agency Overview

Operated byServe Homecare
CQC Registration Date2020-07-10
CQC Last Inspection Date2022-11-21
ManagerCameron Cormano
Minimum age of care recipient18
Minimum Visit Time30 minutes

Serve Homecare in Stevenage has been a trusted provider of personalised home care since July 2019, helping individuals maintain their independence within their own homes. Serving surrounding areas, Serve Homecare offers a wide range of services including daytime visits, overnight care, and 24/7 live-in support. The dedicated team creates tailored care plans, regularly reviewed to adapt to changing needs, ensuring comprehensive support for various conditions like dementia, Parkinson’s disease, and post-surgery rehabilitation. With additional services such as companionship and household support, Serve Homecare ensures a holistic approach, enhancing the quality of life for those they care for.

Funding Types Accepted

Private
Local Authority
NHS

CQC Rating

goodOverall Rating
CQC Caring Rating -good
CQC Effective Rating -good
CQC Responsive Rating -good
CQC Safe Rating -good
CQC Well-led Rating -good

CQC Publication Date2022-11-30

Read CQC Report

Contract Durations

Fixed term
Ongoing

Domiciliary Minimum Commitment

Minimum Minutes Per Visit - 30 mins
Minimum Weekly Hours - 0.5 hour

Home Care Specialisms

Companion Care & Household Support

Admin Support
Companionship Social Interaction
Gardening
Housekeeping
Laundry
Meal Preparation
Pet Support
Shopping and Errands
Transportation

Personal Care

Bathroom Assistance
Continence Care
Drinking and Feeding
Oral Medication Support
Washing and Dressing

Moving & Handling

Hoisting
Sara Stedy
Transferring
Turning

Specialist Care Services

Alcohol Drug Misuse
Alzheimers
Cancer Care
Catheter Care
Challenging Behaviour
Dementia Early Stage
Dementia Late Stage
Intravenous Drugs
Learning Disability
Mental Health
PEG Feeding
Palliative Care
Parkinsons Disease
Physical Disability
Rehabilitation Post Surgery
Sensory Impairment
Stoma Care
Stroke
Wound Dressing

Home Care Services Provided

Types of Care at Home

Hourly Care
Live-In Care
Overnight (Sleeping) Care
Overnight (Waking) Care

Frequently Asked Questions

Below are some of the most commonly asked questions about Serve Homecare.

What is the CQC Rating of Serve Homecare?

Serve Homecare has been rated as good by the Care Quality Commission, the regulator of health and social care services.

What types of home care services are available at Serve Homecare?

Serve Homecare offers Hourly Care, Live-In Care, Overnight (Sleeping) Care and Overnight (Waking) Care.

Are all caregivers trained and qualified?

Yes, all of Serve Homecare home carers are given specialised training and support to offer the highest quality of care for your unique requirements.

Can I choose the schedule of my home care visits?

Yes, Serve Homecare will work with you to find the best care at home option that suits your unique care needs and schedule.