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Better Care at home East

CQC Rating Outstanding

Elderly Care > Lottie Home Care > Better Care at home East

Home Care Agency Overview

  • Operated byBetter at Home East
  • CQC Registration Date2020-06-17
  • CQC Last Inspection Date2021-11-17
  • ManagerJoannah Bishop
  • Minimum age of care recipient18
  • Minimum Visit Time30 minutes
  • Time to arrange care2 days

Better Care at Home East, offers compassionate and personalised home care services throughout Bournemouth and Christchurch, and surrounding areas. This family-run organisation, dedicated to delivering care as they would to their own loved ones, provides a range of services including domiciliary and overnight care. Their offerings include personal, companion, and specialist care, tailored to meet diverse needs. Recognised among the top 20 Home Care Providers in South West England in 2019, Better Care at Home East ensures quality support in a warm, familiar environment.

Availability and Pricing at Better Care at home East

Home Care partners provide different types of care depending on the postcode. Check your location with the postcode checker below.

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Hourly Care

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Live-In Care

Not supported

Overnight (Sleeping) Care

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Overnight (Waking) Care

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Funding Types Accepted

  • Private

  • Local Authority

  • NHS

CQC Rating

  • outstandingOverall Rating
  • CQC Caring Rating -outstanding
  • CQC Effective Rating -outstanding
  • CQC Responsive Rating -outstanding
  • CQC Safe Rating -good
  • CQC Well-led Rating -good
  • CQC Publication Date2022-03-19
Read CQC Report

Contract Durations

  • Fixed term

  • Ongoing

Domiciliary Minimum Commitment

  • Minimum Minutes Per Visit - 30 mins
  • Minimum Weekly Hours - 7 hour

Home Care Specialisms

Companion Care & Household Support

  • Admin Support

  • Companionship Social Interaction

  • Gardening

  • Housekeeping

  • Laundry

  • Meal Preparation

  • Pet Support

  • Shopping and Errands

  • Transportation

Personal Care

  • Bathroom Assistance

  • Continence Care

  • Drinking and Feeding

  • Oral Medication Support

  • Washing and Dressing

Moving & Handling

  • Hoisting

  • Sara Stedy

  • Transferring

  • Turning

Specialist Care Services

  • Alcohol Drug Misuse

  • Alzheimers

  • Cancer Care

  • Catheter Care

  • Challenging Behaviour

  • Dementia Early Stage

  • Dementia Late Stage

  • Intravenous Drugs

  • Learning Disability

  • Mental Health

  • PEG Feeding

  • Palliative Care

  • Parkinsons Disease

  • Physical Disability

  • Rehabilitation Post Surgery

  • Sensory Impairment

  • Stoma Care

  • Stroke

  • Wound Dressing

Home Care Services Provided

Types of Care at Home

  • Hourly Care

  • Live-In Care

  • Overnight (Sleeping) Care

  • Overnight (Waking) Care

Frequently Asked Questions

Below are some of the most commonly asked questions about Better Care at home East.

What is the CQC Rating of Better Care at home East?

Better Care at home East has been rated as outstanding by the Care Quality Commission, the regulator of health and social care services.

What types of home care services are available at Better Care at home East?

Better Care at home East offers Hourly Care, Overnight (Sleeping) Care and Overnight (Waking) Care.

Are all caregivers trained and qualified?

Yes, all of Better Care at home East home carers are given specialised training and support to offer the highest quality of care for your unique requirements.

Can I choose the schedule of my home care visits?

Yes, Better Care at home East will work with you to find the best care at home option that suits your unique care needs and schedule.