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Home Instead - West Norfolk

CQC Rating Outstanding

Elderly Care > Lottie Home Care > Home Instead - West Norfolk

Home Care Agency Overview

  • Operated byHome Instead
  • CQC Registration Date2013-07-03
  • CQC Last Inspection Date2019-09-16
  • ManagerNaomi P
  • Minimum age of care recipient18
  • Minimum Visit Time60 minutes

Bluebird Care offers comprehensive home care services in West Norfolk to help ageing adults live comfortably and independently in their own homes. Specialising in domiciliary, live-in, and overnight care, Home Instead ensures personalised support for various needs, including Alzheimer’s care, hospice care, and companionship. The West Norfolk branch serves the surrounding areas, providing tailored care plans that promote safety and well-being. As a proud member of the Home Care Association, Home Instead combines professional expertise with a compassionate approach, enhancing the quality of life for clients and their loved ones.

Video from Home Instead - West Norfolk

Availability and Pricing at Home Instead - West Norfolk

Home Care partners provide different types of care depending on the postcode. Check your location with the postcode checker below.

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Hourly Care

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Live-In Care

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Overnight (Sleeping) Care

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Overnight (Waking) Care

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Funding Types Accepted

  • Private

  • Local Authority

  • NHS

CQC Rating

  • outstandingOverall Rating
  • CQC Caring Rating -good
  • CQC Effective Rating -good
  • CQC Responsive Rating -outstanding
  • CQC Safe Rating -good
  • CQC Well-led Rating -outstanding
  • CQC Publication Date2019-11-01
Read CQC Report

Contract Durations

  • Fixed term

  • Ongoing

Domiciliary Minimum Commitment

  • Minimum Minutes Per Visit - 60 mins
  • Minimum Weekly Hours - 1 hour

Home Care Specialisms

Companion Care & Household Support

  • Admin Support

  • Companionship Social Interaction

  • Gardening

  • Housekeeping

  • Laundry

  • Meal Preparation

  • Pet Support

  • Shopping and Errands

  • Transportation

Personal Care

  • Bathroom Assistance

  • Continence Care

  • Drinking and Feeding

  • Oral Medication Support

  • Washing and Dressing

Moving & Handling

  • Hoisting

  • Sara Stedy

  • Transferring

  • Turning

Specialist Care Services

  • Alcohol Drug Misuse

  • Alzheimers

  • Cancer Care

  • Catheter Care

  • Challenging Behaviour

  • Dementia Early Stage

  • Dementia Late Stage

  • Intravenous Drugs

  • Learning Disability

  • Mental Health

  • PEG Feeding

  • Palliative Care

  • Parkinsons Disease

  • Physical Disability

  • Rehabilitation Post Surgery

  • Sensory Impairment

  • Stoma Care

  • Stroke

  • Wound Dressing

Home Care Services Provided

Types of Care at Home

  • Hourly Care

  • Live-In Care

  • Overnight (Sleeping) Care

  • Overnight (Waking) Care

Frequently Asked Questions

Below are some of the most commonly asked questions about Home Instead - West Norfolk.

What is the CQC Rating of Home Instead - West Norfolk?

Home Instead - West Norfolk has been rated as outstanding by the Care Quality Commission, the regulator of health and social care services.

What types of home care services are available at Home Instead - West Norfolk?

Home Instead - West Norfolk offers Hourly Care, Live-In Care, Overnight (Sleeping) Care and Overnight (Waking) Care.

Are all caregivers trained and qualified?

Yes, all of Home Instead - West Norfolk home carers are given specialised training and support to offer the highest quality of care for your unique requirements.

Can I choose the schedule of my home care visits?

Yes, Home Instead - West Norfolk will work with you to find the best care at home option that suits your unique care needs and schedule.