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Helping Hands - Liverpool

CQC Rating Requires improvement

Elderly Care > Lottie Home Care > Helping Hands - Liverpool

Home Care Agency Overview

  • Operated byHelping Hands
  • ManagerKim Henry
  • Minimum age of care recipient18
  • Minimum Visit Time30 minutes

Helping Hands, a compassionate home care service, located in Liverpool, has been dedicated to the well-being and care of the elderly community since it began as a small family business in 1989. Their commitment to offering comprehensive home care services ensures that your loved ones receive expert support and personalised care tailored to their needs. In the comfort of their own homes, Helping Hands empowers individuals to maintain their independence. Whether it's help with housekeeping, meal preparation, personal care, or mobility, they are well-equipped to cater to a diverse range of requirements.

Video from Helping Hands - Liverpool

Funding Types Accepted

  • Private

  • Local Authority

  • NHS

CQC Rating

  • requires improvementOverall Rating
  • CQC Caring Rating -good
  • CQC Effective Rating -good
  • CQC Responsive Rating -good
  • CQC Safe Rating -good
  • CQC Well-led Rating -requires improvement
  • CQC Publication Date2021-09-01
Read CQC Report

Contract Durations

  • Fixed term

  • Ongoing

Domiciliary Minimum Commitment

  • Minimum Minutes Per Visit - 30 mins
  • Minimum Weekly Hours - 0.5 hour

Home Care Specialisms

Companion Care & Household Support

  • Admin Support

  • Companionship Social Interaction

  • Gardening

  • Housekeeping

  • Laundry

  • Meal Preparation

  • Pet Support

  • Shopping and Errands

  • Transportation

Personal Care

  • Bathroom Assistance

  • Continence Care

  • Drinking and Feeding

  • Oral Medication Support

  • Washing and Dressing

Moving & Handling

  • Hoisting

  • Sara Stedy

  • Transferring

  • Turning

Specialist Care Services

  • Alcohol Drug Misuse

  • Alzheimers

  • Cancer Care

  • Catheter Care

  • Challenging Behaviour

  • Dementia Early Stage

  • Dementia Late Stage

  • Intravenous Drugs

  • Learning Disability

  • Mental Health

  • PEG Feeding

  • Palliative Care

  • Parkinsons Disease

  • Physical Disability

  • Rehabilitation Post Surgery

  • Sensory Impairment

  • Stoma Care

  • Stroke

  • Wound Dressing

Home Care Services Provided

Types of Care at Home

  • Hourly Care

  • Live-In Care

  • Overnight (Sleeping) Care

  • Overnight (Waking) Care

Local Areas Covered by Home Care Agency

Helping Hands - Liverpool provides care at home services in the city of Liverpool and nearby. Helping Hands is a leading care agency that offer nationwide care with dedicated carers available throughout the UK.

Frequently Asked Questions

Below are some of the most commonly asked questions about Helping Hands - Liverpool.

What is the CQC Rating of Helping Hands - Liverpool?

Helping Hands - Liverpool has been rated as requires improvement by the Care Quality Commission, the regulator of health and social care services.

What areas of Liverpool does Helping Hands - Liverpool cover?

Helping Hands - Liverpool provides care at home services in the city of Liverpool and nearby. Helping Hands is a leading care agency that offer nationwide care with dedicated carers available throughout the UK.

What types of home care services are available at Helping Hands - Liverpool?

Helping Hands - Liverpool offers Hourly Care, Overnight (Sleeping) Care and Overnight (Waking) Care.

Are all caregivers trained and qualified?

Yes, all of Helping Hands - Liverpool home carers are given specialised training and support to offer the highest quality of care for your unique requirements.

Can I choose the schedule of my home care visits?

Yes, Helping Hands - Liverpool will work with you to find the best care at home option that suits your unique care needs and schedule.