Elderly Care > Lottie Home Care > SureCare - Newcastle

Home Care Agency Overview

Operated bySureCare
CQC Registration Date2018-04-19
CQC Last Inspection Date2019-04-15
ManagerMaxine Rebelo
Minimum age of care recipient18
Minimum Visit Time30 minutes
Time to arrange care1 day

SureCare, operating in Newcastle, offers bespoke home care services designed to help individuals live independently at home. Their tailored care plans address a wide range of needs, including personal care, companionship, admin support, and specialised care for complex conditions such as dementia and Alzheimer’s. With a fully managed service and a strong local presence, SureCare ensures that high-quality care is provided by dedicated professionals. The branch offers flexible care options, including both short-term and long-term support, allowing them to adapt to changing needs and effectively support your loved ones.

Video from SureCare - Newcastle

Funding Types Accepted

Private
Local Authority
NHS

CQC Rating

goodOverall Rating
CQC Caring Rating -good
CQC Effective Rating -good
CQC Responsive Rating -good
CQC Safe Rating -good
CQC Well-led Rating -good

CQC Publication Date2019-07-17

Read CQC Report

Contract Durations

Fixed term
Ongoing

Domiciliary Minimum Commitment

Minimum Minutes Per Visit - 30 mins
Minimum Weekly Hours - 3.5 hour

Home Care Specialisms

Companion Care & Household Support

Admin Support
Companionship Social Interaction
Gardening
Housekeeping
Laundry
Meal Preparation
Pet Support
Shopping and Errands
Transportation

Personal Care

Bathroom Assistance
Continence Care
Drinking and Feeding
Oral Medication Support
Washing and Dressing

Moving & Handling

Hoisting
Sara Stedy
Transferring
Turning

Specialist Care Services

Alcohol Drug Misuse
Alzheimers
Cancer Care
Catheter Care
Challenging Behaviour
Dementia Early Stage
Dementia Late Stage
Intravenous Drugs
Learning Disability
Mental Health
PEG Feeding
Palliative Care
Parkinsons Disease
Physical Disability
Rehabilitation Post Surgery
Sensory Impairment
Stoma Care
Stroke
Wound Dressing

Home Care Services Provided

Types of Care at Home

Hourly Care
Live-In Care
Overnight (Sleeping) Care
Overnight (Waking) Care

Frequently Asked Questions

Below are some of the most commonly asked questions about SureCare - Newcastle.

What is the CQC Rating of SureCare - Newcastle?

SureCare - Newcastle has been rated as good by the Care Quality Commission, the regulator of health and social care services.

What types of home care services are available at SureCare - Newcastle?

SureCare - Newcastle offers Hourly Care, Live-In Care, Overnight (Sleeping) Care and Overnight (Waking) Care.

Are all caregivers trained and qualified?

Yes, all of SureCare - Newcastle home carers are given specialised training and support to offer the highest quality of care for your unique requirements.

Can I choose the schedule of my home care visits?

Yes, SureCare - Newcastle will work with you to find the best care at home option that suits your unique care needs and schedule.