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Home Instead - South Lakes

CQC Rating Outstanding

Elderly Care > Lottie Home Care > Home Instead - South Lakes

Home Care Agency Overview

  • Operated byHome Instead
  • CQC Registration Date2018-04-20
  • CQC Last Inspection Date2019-04-15
  • ManagerLouise Ann Yates
  • Minimum age of care recipient18
  • Minimum Visit Time60 minutes
  • Time to arrange care1 day

Offering exceptional care in South Lakes, Home Instead provides bespoke home care services aimed at enhancing the quality of life for older adults in the comfort of their homes. Committed to personalised care, they offer a variety of services, including domiciliary, live-in, and overnight care, supporting individuals with Alzheimer's, dementia, and other conditions. Their compassionate approach encompasses meal preparation, companionship, and specialist care such as stoma and catheter care. Home Instead also supports families, ensuring loved ones remain connected and comfortable. This comprehensive service covers South Lakes, ensuring a broad reach for those in need of care.

Funding Types Accepted

  • Private

  • Local Authority

  • NHS

CQC Rating

  • outstandingOverall Rating
  • CQC Caring Rating -outstanding
  • CQC Effective Rating -good
  • CQC Responsive Rating -outstanding
  • CQC Safe Rating -good
  • CQC Well-led Rating -good
  • CQC Publication Date2019-07-18
Read CQC Report

Contract Durations

  • Fixed term

  • Ongoing

Domiciliary Minimum Commitment

  • Minimum Minutes Per Visit - 60 mins
  • Minimum Weekly Hours - 1 hour

Home Care Specialisms

Companion Care & Household Support

  • Admin Support

  • Companionship Social Interaction

  • Gardening

  • Housekeeping

  • Laundry

  • Meal Preparation

  • Pet Support

  • Shopping and Errands

  • Transportation

Personal Care

  • Bathroom Assistance

  • Continence Care

  • Drinking and Feeding

  • Oral Medication Support

  • Washing and Dressing

Moving & Handling

  • Hoisting

  • Sara Stedy

  • Transferring

  • Turning

Specialist Care Services

  • Alcohol Drug Misuse

  • Alzheimers

  • Cancer Care

  • Catheter Care

  • Challenging Behaviour

  • Dementia Early Stage

  • Dementia Late Stage

  • Intravenous Drugs

  • Learning Disability

  • Mental Health

  • PEG Feeding

  • Palliative Care

  • Parkinsons Disease

  • Physical Disability

  • Rehabilitation Post Surgery

  • Sensory Impairment

  • Stoma Care

  • Stroke

  • Wound Dressing

Home Care Services Provided

Types of Care at Home

  • Hourly Care

  • Live-In Care

  • Overnight (Sleeping) Care

  • Overnight (Waking) Care

Frequently Asked Questions

Below are some of the most commonly asked questions about Home Instead - South Lakes.

What is the CQC Rating of Home Instead - South Lakes?

Home Instead - South Lakes has been rated as outstanding by the Care Quality Commission, the regulator of health and social care services.

What types of home care services are available at Home Instead - South Lakes?

Home Instead - South Lakes offers Hourly Care, Live-In Care, Overnight (Sleeping) Care and Overnight (Waking) Care.

Are all caregivers trained and qualified?

Yes, all of Home Instead - South Lakes home carers are given specialised training and support to offer the highest quality of care for your unique requirements.

Can I choose the schedule of my home care visits?

Yes, Home Instead - South Lakes will work with you to find the best care at home option that suits your unique care needs and schedule.