Home Care Agency Overview
- Operated byHometouch
- CQC Registration Date2018-02-28
- CQC Last Inspection Date2022-10-12
- ManagerDimple Chandarana
- Minimum age of care recipient18
Hometouch is one of the most trusted providers of live-in care across the nation. Our CEO and Dementia Psychiatrist, Dr Jamie Wilson leads us in providing exceptional care, specialising in elderly and dementia care. Hometouch was awarded winners at the Home Care Awards 2024 for live-in care expertise and received a high commendation for our mental health expertise. We offer a regulated service which is nurse-led and has a clinical team that operates locally to your area, where we can assign a dedicated clinical care manager. The clinical care manager works with clients and their families to implement a tailored and person-centred care plan. They will continue to have clinical oversight of the care package and conduct spot checks and carer supervisions. We are rated 'Good' in all 5 domains by CQC and rated 'Excellent' on Trustpilot with over 100 reviews from families, clients, and carers. Hometouch has its own internal software to match carers based on skills, experience, hobbies, interests, personality, likes, and dislikes. A dedicated care advisor will support the match and present the carer profile, and we can set up an initial call as an introduction to find your perfect carer match. Hometouch believes in and provides continuity with the same carer to deliver the best quality of care. All care packages start as a trial to ensure confidence in our service.
Availability and Pricing at Hometouch
Home Care partners provide different types of care depending on the postcode. Check your location with the postcode checker below.
Hourly Care
Not supported
Live-In Care
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Overnight (Sleeping) Care
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Overnight (Waking) Care
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Funding Types Accepted
Private
Local Authority
NHS
CQC Rating
- goodOverall Rating
- CQC Caring Rating -good
- CQC Effective Rating -good
- CQC Responsive Rating -good
- CQC Safe Rating -good
- CQC Well-led Rating -good
- CQC Publication Date2022-12-03
Contract Durations
Fixed term
Ongoing
Home Care Specialisms
Companion Care & Household Support
Admin Support
Companionship Social Interaction
Gardening
Housekeeping
Laundry
Meal Preparation
Pet Support
Shopping and Errands
Transportation
Personal Care
Bathroom Assistance
Continence Care
Drinking and Feeding
Oral Medication Support
Washing and Dressing
Moving & Handling
Hoisting
Sara Stedy
Transferring
Turning
Specialist Care Services
Alcohol Drug Misuse
Alzheimers
Cancer Care
Catheter Care
Challenging Behaviour
Dementia Early Stage
Dementia Late Stage
Intravenous Drugs
Learning Disability
Mental Health
PEG Feeding
Palliative Care
Parkinsons Disease
Physical Disability
Rehabilitation Post Surgery
Sensory Impairment
Stoma Care
Stroke
Wound Dressing
Home Care Services Provided
Types of Care at Home
Hourly Care
Live-In Care
Overnight (Sleeping) Care
Overnight (Waking) Care
Local Areas Covered by Home Care Agency
Hometouch provides care at home services across England and the rest of the UK. They offer compassionate support with dedicated caregivers available locally.
Frequently Asked Questions
Below are some of the most commonly asked questions about Hometouch.
What is the CQC Rating of Hometouch?
Hometouch has been rated as good by the Care Quality Commission, the regulator of health and social care services.
What areas of London does Hometouch cover?
Hometouch provides care at home services across England and the rest of the UK. They offer compassionate support with dedicated caregivers available locally.
What types of home care services are available at Hometouch?
Hometouch offers Live-In Care, Overnight (Sleeping) Care and Overnight (Waking) Care.
Are all caregivers trained and qualified?
Yes, all of Hometouch home carers are given specialised training and support to offer the highest quality of care for your unique requirements.
Can I choose the schedule of my home care visits?
Yes, Hometouch will work with you to find the best care at home option that suits your unique care needs and schedule.