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Hometouch

CQC Rating Good

Home Care Agency Overview

  • Operated byHometouch
  • CQC Registration Date2018-02-28
  • CQC Last Inspection Date2022-10-12
  • ManagerDimple Chandarana
  • Minimum age of care recipient18

Hometouch is one of the most trusted providers of live-in care across the nation. Our CEO and Dementia Psychiatrist, Dr Jamie Wilson leads us in providing exceptional care, specialising in elderly and dementia care. Hometouch was awarded winners at the Home Care Awards 2024 for live-in care expertise and received a high commendation for our mental health expertise. We offer a regulated service which is nurse-led and has a clinical team that operates locally to your area, where we can assign a dedicated clinical care manager. The clinical care manager works with clients and their families to implement a tailored and person-centred care plan. They will continue to have clinical oversight of the care package and conduct spot checks and carer supervisions. We are rated 'Good' in all 5 domains by CQC and rated 'Excellent' on Trustpilot with over 100 reviews from families, clients, and carers. Hometouch has its own internal software to match carers based on skills, experience, hobbies, interests, personality, likes, and dislikes. A dedicated care advisor will support the match and present the carer profile, and we can set up an initial call as an introduction to find your perfect carer match. Hometouch believes in and provides continuity with the same carer to deliver the best quality of care. All care packages start as a trial to ensure confidence in our service.

Availability and Pricing at Hometouch

Home Care partners provide different types of care depending on the postcode. Check your location with the postcode checker below.

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Hourly Care

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Live-In Care

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Overnight (Sleeping) Care

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Overnight (Waking) Care

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Funding Types Accepted

  • Private
  • Local Authority
  • NHS

CQC Rating

  • goodOverall Rating
  • CQC Caring Rating -good
  • CQC Effective Rating -good
  • CQC Responsive Rating -good
  • CQC Safe Rating -good
  • CQC Well-led Rating -good
  • CQC Publication Date2022-12-03
Read CQC Report

Contract Durations

  • Fixed term
  • Ongoing

Home Care Specialisms

Companion Care & Household Support

  • Admin Support
  • Companionship Social Interaction
  • Gardening
  • Housekeeping
  • Laundry
  • Meal Preparation
  • Pet Support
  • Shopping and Errands
  • Transportation

Personal Care

  • Bathroom Assistance
  • Continence Care
  • Drinking and Feeding
  • Oral Medication Support
  • Washing and Dressing

Moving & Handling

  • Hoisting
  • Sara Stedy
  • Transferring
  • Turning

Specialist Care Services

  • Alcohol Drug Misuse
  • Alzheimers
  • Cancer Care
  • Catheter Care
  • Challenging Behaviour
  • Dementia Early Stage
  • Dementia Late Stage
  • Intravenous Drugs
  • Learning Disability
  • Mental Health
  • PEG Feeding
  • Palliative Care
  • Parkinsons Disease
  • Physical Disability
  • Rehabilitation Post Surgery
  • Sensory Impairment
  • Stoma Care
  • Stroke
  • Wound Dressing

Home Care Services Provided

Types of Care at Home

  • Hourly Care
  • Live-In Care
  • Overnight (Sleeping) Care
  • Overnight (Waking) Care

Local Areas Covered by Home Care Agency

Hometouch provides care at home services across England and the rest of the UK. They offer compassionate support with dedicated caregivers available locally.

Frequently Asked Questions

Below are some of the most commonly asked questions about Hometouch.

What is the CQC Rating of Hometouch?

Hometouch has been rated as good by the Care Quality Commission, the regulator of health and social care services.

What areas of London does Hometouch cover?

Hometouch provides care at home services across England and the rest of the UK. They offer compassionate support with dedicated caregivers available locally.

What types of home care services are available at Hometouch?

Hometouch offers Live-In Care, Overnight (Sleeping) Care and Overnight (Waking) Care.

Are all caregivers trained and qualified?

Yes, all of Hometouch home carers are given specialised training and support to offer the highest quality of care for your unique requirements.

Can I choose the schedule of my home care visits?

Yes, Hometouch will work with you to find the best care at home option that suits your unique care needs and schedule.