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Home Instead - Norwich

CQC Rating Good

Home Care Agency Overview

  • Operated byHome Instead
  • CQC Registration Date2012-07-24
  • CQC Last Inspection Date2019-02-07
  • ManagerChris Carter
  • Minimum age of care recipient18
  • Minimum Visit Time60 minutes
  • Time to arrange care1 day

Home Instead Norwich offers remarkable home care services throughout Norwich and surrounding areas such as Taverham, Sprowston, and Thorpe St Andrew. Providing individuals with a supportive environment, this provider offers a range of tailored care options, including companionship, respite, live-in, and specialised care for conditions such as dementia and Parkinson’s. The dedicated team creates meaningful connections, enhancing quality of life through award-winning services. Health and complex care are expertly managed, from diabetes monitoring to wound care. Home Instead Norwich is committed to delivering bespoke care solutions in the comfort of clients' homes, ensuring peace of mind for them and their loved ones.

Funding Types Accepted

  • Private

  • Local Authority

  • NHS

CQC Rating

  • goodOverall Rating
  • CQC Caring Rating -good
  • CQC Effective Rating -good
  • CQC Responsive Rating -good
  • CQC Safe Rating -good
  • CQC Well-led Rating -good
  • CQC Publication Date2019-05-15
Read CQC Report

Contract Durations

  • Fixed term

  • Ongoing

Domiciliary Minimum Commitment

  • Minimum Minutes Per Visit - 60 mins
  • Minimum Weekly Hours - 1 hour

Home Care Specialisms

Companion Care & Household Support

  • Admin Support

  • Companionship Social Interaction

  • Gardening

  • Housekeeping

  • Laundry

  • Meal Preparation

  • Pet Support

  • Shopping and Errands

  • Transportation

Personal Care

  • Bathroom Assistance

  • Continence Care

  • Drinking and Feeding

  • Oral Medication Support

  • Washing and Dressing

Moving & Handling

  • Hoisting

  • Sara Stedy

  • Transferring

  • Turning

Specialist Care Services

  • Alcohol Drug Misuse

  • Alzheimers

  • Cancer Care

  • Catheter Care

  • Challenging Behaviour

  • Dementia Early Stage

  • Dementia Late Stage

  • Intravenous Drugs

  • Learning Disability

  • Mental Health

  • PEG Feeding

  • Palliative Care

  • Parkinsons Disease

  • Physical Disability

  • Rehabilitation Post Surgery

  • Sensory Impairment

  • Stoma Care

  • Stroke

  • Wound Dressing

Home Care Services Provided

Types of Care at Home

  • Hourly Care

  • Live-In Care

  • Overnight (Sleeping) Care

  • Overnight (Waking) Care

Frequently Asked Questions

Below are some of the most commonly asked questions about Home Instead - Norwich.

What is the CQC Rating of Home Instead - Norwich?

Home Instead - Norwich has been rated as good by the Care Quality Commission, the regulator of health and social care services.

What types of home care services are available at Home Instead - Norwich?

Home Instead - Norwich offers Hourly Care, Live-In Care, Overnight (Sleeping) Care and Overnight (Waking) Care.

Are all caregivers trained and qualified?

Yes, all of Home Instead - Norwich home carers are given specialised training and support to offer the highest quality of care for your unique requirements.

Can I choose the schedule of my home care visits?

Yes, Home Instead - Norwich will work with you to find the best care at home option that suits your unique care needs and schedule.