Elderly Care > Lottie Home Care > Home Instead - Newcastle upon Tyne

Home Care Agency Overview

Operated byHome Instead
CQC Registration Date2012-04-02
CQC Last Inspection Date2020-12-10
ManagerCatherine Fullerton
Minimum age of care recipient18
Minimum Visit Time60 minutes
Time to arrange care1 day

Serving the Newcastle upon Tyne community, Home Instead provides exceptional home care services, enriching the lives of individuals in areas such as Gosforth, Fenham, and Jesmond. This award-winning provider tailors its care to each person's unique needs, ensuring compassionate, high-quality support. Their expertly trained team offers a wide range of services, including domiciliary care, live-in support, and specialist care for conditions such as dementia and Alzheimer's as well as assisting you to rehabilitate at home. Dedicated to helping individuals live comfortably and safely at home, Home Instead is a trusted partner for families across Newcastle upon Tyne and its surrounding areas.

Funding Types Accepted

Private
Local Authority
NHS

CQC Rating

outstandingOverall Rating
CQC Caring Rating -outstanding
CQC Effective Rating -good
CQC Responsive Rating -good
CQC Safe Rating -good
CQC Well-led Rating -outstanding

CQC Publication Date2021-01-14

Read CQC Report

Contract Durations

Fixed term
Ongoing

Domiciliary Minimum Commitment

Minimum Minutes Per Visit - 60 mins
Minimum Weekly Hours - 1 hour

Home Care Specialisms

Companion Care & Household Support

Admin Support
Companionship Social Interaction
Gardening
Housekeeping
Laundry
Meal Preparation
Pet Support
Shopping and Errands
Transportation

Personal Care

Bathroom Assistance
Continence Care
Drinking and Feeding
Oral Medication Support
Washing and Dressing

Moving & Handling

Hoisting
Sara Stedy
Transferring
Turning

Specialist Care Services

Alcohol Drug Misuse
Alzheimers
Cancer Care
Catheter Care
Challenging Behaviour
Dementia Early Stage
Dementia Late Stage
Intravenous Drugs
Learning Disability
Mental Health
PEG Feeding
Palliative Care
Parkinsons Disease
Physical Disability
Rehabilitation Post Surgery
Sensory Impairment
Stoma Care
Stroke
Wound Dressing

Home Care Services Provided

Types of Care at Home

Hourly Care
Live-In Care
Overnight (Sleeping) Care
Overnight (Waking) Care

Frequently Asked Questions

Below are some of the most commonly asked questions about Home Instead - Newcastle upon Tyne.

What is the CQC Rating of Home Instead - Newcastle upon Tyne?

Home Instead - Newcastle upon Tyne has been rated as outstanding by the Care Quality Commission, the regulator of health and social care services.

What types of home care services are available at Home Instead - Newcastle upon Tyne?

Home Instead - Newcastle upon Tyne offers Hourly Care, Live-In Care, Overnight (Sleeping) Care and Overnight (Waking) Care.

Are all caregivers trained and qualified?

Yes, all of Home Instead - Newcastle upon Tyne home carers are given specialised training and support to offer the highest quality of care for your unique requirements.

Can I choose the schedule of my home care visits?

Yes, Home Instead - Newcastle upon Tyne will work with you to find the best care at home option that suits your unique care needs and schedule.