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Helping Hands - Durham

CQC Rating Good

Home Care Agency Overview

  • Operated byHelping Hands
  • ManagerSarah Bankhead
  • Minimum age of care recipient18
  • Minimum Visit Time30 minutes

Whether you’re in need of support little and often or more in-depth assistance, Helping Hands in Durham is here to ensure your loved one can get the care they need from the comfort of their own home. Helping Hands provide a wide range of home care services, including expert live-in care, dementia care, respite care and much more. From household chores to meal preparation, and personal care to mobility support, Helping Hands is always here to give your loved one the care they deserve while helping them maintain their independence.

Video from Helping Hands - Durham

Availability and Pricing at Helping Hands - Durham

Home Care partners provide different types of care depending on the postcode. Check your location with the postcode checker below.

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Hourly Care

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Live-In Care

Not supported

Overnight (Sleeping) Care

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Overnight (Waking) Care

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Funding Types Accepted

  • Private
  • Local Authority
  • NHS

CQC Rating

  • goodOverall Rating
  • CQC Caring Rating -good
  • CQC Effective Rating -good
  • CQC Responsive Rating -good
  • CQC Safe Rating -good
  • CQC Well-led Rating -good
  • CQC Publication Date2018-06-22
Read CQC Report

Contract Durations

  • Fixed term
  • Ongoing

Domiciliary Minimum Commitment

  • Minimum Minutes Per Visit - 30 mins
  • Minimum Weekly Hours - 0.5 hour

Home Care Specialisms

Companion Care & Household Support

  • Admin Support
  • Companionship Social Interaction
  • Gardening
  • Housekeeping
  • Laundry
  • Meal Preparation
  • Pet Support
  • Shopping and Errands
  • Transportation

Personal Care

  • Bathroom Assistance
  • Continence Care
  • Drinking and Feeding
  • Oral Medication Support
  • Washing and Dressing

Moving & Handling

  • Hoisting
  • Sara Stedy
  • Transferring
  • Turning

Specialist Care Services

  • Alcohol Drug Misuse
  • Alzheimers
  • Cancer Care
  • Catheter Care
  • Challenging Behaviour
  • Dementia Early Stage
  • Dementia Late Stage
  • Intravenous Drugs
  • Learning Disability
  • Mental Health
  • PEG Feeding
  • Palliative Care
  • Parkinsons Disease
  • Physical Disability
  • Rehabilitation Post Surgery
  • Sensory Impairment
  • Stoma Care
  • Stroke
  • Wound Dressing

Home Care Services Provided

Types of Care at Home

  • Hourly Care
  • Live-In Care
  • Overnight (Sleeping) Care
  • Overnight (Waking) Care

Local Areas Covered by Home Care Agency

Helping Hands - Durham provides care at home services in the city of Durham and nearby. Helping Hands is a leading care agency that offer nationwide care with dedicated carers available throughout the UK.

Frequently Asked Questions

Below are some of the most commonly asked questions about Helping Hands - Durham.

What is the CQC Rating of Helping Hands - Durham?

Helping Hands - Durham has been rated as good by the Care Quality Commission, the regulator of health and social care services.

What areas of Durham does Helping Hands - Durham cover?

Helping Hands - Durham provides care at home services in the city of Durham and nearby. Helping Hands is a leading care agency that offer nationwide care with dedicated carers available throughout the UK.

What types of home care services are available at Helping Hands - Durham?

Helping Hands - Durham offers Hourly Care, Overnight (Sleeping) Care and Overnight (Waking) Care.

Are all caregivers trained and qualified?

Yes, all of Helping Hands - Durham home carers are given specialised training and support to offer the highest quality of care for your unique requirements.

Can I choose the schedule of my home care visits?

Yes, Helping Hands - Durham will work with you to find the best care at home option that suits your unique care needs and schedule.