Elderly Care > Lottie Home Care > Home Instead - Stourbridge, Hagley and Halesowen

Home Care Agency Overview

Operated byHome Instead
CQC Registration Date2012-02-20
CQC Last Inspection Date2019-03-06
ManagerJenna Louise Bemrose
Minimum age of care recipient18
Minimum Visit Time60 minutes
Time to arrange care1 day

Serving Stourbridge, Hagley, and Halesowen, Home Instead offers high-quality home care services, designed to meet the unique needs of individuals and their families. This respected provider offers a wide range of care options, including domiciliary, live-in, and specialised support for conditions such as dementia and Parkinson’s. Known for its empathetic, individualised approach, Home Instead improves the lives of those they care for through tailored care plans and innovative tools like family portals. Collaborating with local pharmacies and providing unique experiences, such as virtual dementia sessions, they ensure reliable, compassionate support within the local community.

Video from Home Instead - Stourbridge, Hagley and Halesowen

Funding Types Accepted

Private
Local Authority
NHS

CQC Rating

outstandingOverall Rating
CQC Caring Rating -outstanding
CQC Effective Rating -good
CQC Responsive Rating -good
CQC Safe Rating -good
CQC Well-led Rating -outstanding

CQC Publication Date2019-05-02

Read CQC Report

Contract Durations

Fixed term
Ongoing

Domiciliary Minimum Commitment

Minimum Minutes Per Visit - 60 mins
Minimum Weekly Hours - 1 hour

Home Care Specialisms

Companion Care & Household Support

Admin Support
Companionship Social Interaction
Gardening
Housekeeping
Laundry
Meal Preparation
Pet Support
Shopping and Errands
Transportation

Personal Care

Bathroom Assistance
Continence Care
Drinking and Feeding
Oral Medication Support
Washing and Dressing

Moving & Handling

Hoisting
Sara Stedy
Transferring
Turning

Specialist Care Services

Alcohol Drug Misuse
Alzheimers
Cancer Care
Catheter Care
Challenging Behaviour
Dementia Early Stage
Dementia Late Stage
Intravenous Drugs
Learning Disability
Mental Health
PEG Feeding
Palliative Care
Parkinsons Disease
Physical Disability
Rehabilitation Post Surgery
Sensory Impairment
Stoma Care
Stroke
Wound Dressing

Home Care Services Provided

Types of Care at Home

Hourly Care
Live-In Care
Overnight (Sleeping) Care
Overnight (Waking) Care

Frequently Asked Questions

Below are some of the most commonly asked questions about Home Instead - Stourbridge, Hagley and Halesowen.

What is the CQC Rating of Home Instead - Stourbridge, Hagley and Halesowen?

Home Instead - Stourbridge, Hagley and Halesowen has been rated as outstanding by the Care Quality Commission, the regulator of health and social care services.

What types of home care services are available at Home Instead - Stourbridge, Hagley and Halesowen?

Home Instead - Stourbridge, Hagley and Halesowen offers Hourly Care, Live-In Care, Overnight (Sleeping) Care and Overnight (Waking) Care.

Are all caregivers trained and qualified?

Yes, all of Home Instead - Stourbridge, Hagley and Halesowen home carers are given specialised training and support to offer the highest quality of care for your unique requirements.

Can I choose the schedule of my home care visits?

Yes, Home Instead - Stourbridge, Hagley and Halesowen will work with you to find the best care at home option that suits your unique care needs and schedule.