Elderly Care > Lottie Home Care > Home Instead - York

Home Care Agency Overview

Operated byHome Instead
CQC Registration Date2012-01-13
CQC Last Inspection Date2021-09-14
ManagerAnn-Marie Roche
Minimum age of care recipient18
Minimum Visit Time60 minutes
Time to arrange care1 day

Located in York, Home Instead provides personalised in-home care services designed to enhance the lives of older adults while allowing them to stay in the comfort of their own homes. With a broad range of care options, including domiciliary, live-in, and overnight care, each service is carefully tailored to meet individual needs. Home Instead’s professional caregivers offer support with personal care, companionship, and household tasks, creating meaningful connections along the way. Specialising in Alzheimer's, dementia, and palliative care, they serve York and the surrounding areas, ensuring that loved ones receive compassionate, comprehensive support. Home Instead’s unwavering commitment to quality care brings peace of mind to families.

Funding Types Accepted

Private
Local Authority
NHS

CQC Rating

goodOverall Rating
CQC Caring Rating -outstanding
CQC Effective Rating -good
CQC Responsive Rating -good
CQC Safe Rating -good
CQC Well-led Rating -good

CQC Publication Date2021-11-18

Read CQC Report

Contract Durations

Fixed term
Ongoing

Domiciliary Minimum Commitment

Minimum Minutes Per Visit - 60 mins
Minimum Weekly Hours - 1 hour

Home Care Specialisms

Companion Care & Household Support

Admin Support
Companionship Social Interaction
Gardening
Housekeeping
Laundry
Meal Preparation
Pet Support
Shopping and Errands
Transportation

Personal Care

Bathroom Assistance
Continence Care
Drinking and Feeding
Oral Medication Support
Washing and Dressing

Moving & Handling

Hoisting
Sara Stedy
Transferring
Turning

Specialist Care Services

Alcohol Drug Misuse
Alzheimers
Cancer Care
Catheter Care
Challenging Behaviour
Dementia Early Stage
Dementia Late Stage
Intravenous Drugs
Learning Disability
Mental Health
PEG Feeding
Palliative Care
Parkinsons Disease
Physical Disability
Rehabilitation Post Surgery
Sensory Impairment
Stoma Care
Stroke
Wound Dressing

Home Care Services Provided

Types of Care at Home

Hourly Care
Live-In Care
Overnight (Sleeping) Care
Overnight (Waking) Care

Frequently Asked Questions

Below are some of the most commonly asked questions about Home Instead - York.

What is the CQC Rating of Home Instead - York?

Home Instead - York has been rated as good by the Care Quality Commission, the regulator of health and social care services.

What types of home care services are available at Home Instead - York?

Home Instead - York offers Hourly Care, Live-In Care, Overnight (Sleeping) Care and Overnight (Waking) Care.

Are all caregivers trained and qualified?

Yes, all of Home Instead - York home carers are given specialised training and support to offer the highest quality of care for your unique requirements.

Can I choose the schedule of my home care visits?

Yes, Home Instead - York will work with you to find the best care at home option that suits your unique care needs and schedule.