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Home Instead - Newcastle under Lyme & Stoke on Trent

CQC Rating Good

Elderly Care > Lottie Home Care > Home Instead - Newcastle under Lyme & Stoke on Trent

Home Care Agency Overview

  • Operated byHome Instead
  • CQC Registration Date2011-05-23
  • CQC Last Inspection Date2019-07-02
  • ManagerNicholas Simon Lamming
  • Minimum age of care recipient18
  • Minimum Visit Time60 minutes
  • Time to arrange care1 day

Based in Newcastle under Lyme & [Stoke on Trent], Home Instead provides comprehensive, personalised home care services, allowing individuals to maintain their independence in the comfort of familiar surroundings. Serving the local community, their dedicated team of Care Professionals offers a broad range of services, including domiciliary and live-in care, specialised support for conditions such as catheter and stoma care, and assistance with personal care needs. With innovative solutions like home care apps and personal alarms, Home Instead enhances both the safety and comfort of loved ones. Their compassionate, tailored approach fosters trust and meaningful connections, ensuring the highest standard of care.

Video from Home Instead - Newcastle under Lyme & Stoke on Trent

Funding Types Accepted

  • Private

  • Local Authority

  • NHS

CQC Rating

  • goodOverall Rating
  • CQC Caring Rating -good
  • CQC Effective Rating -good
  • CQC Responsive Rating -good
  • CQC Safe Rating -good
  • CQC Well-led Rating -outstanding
  • CQC Publication Date2019-09-26
Read CQC Report

Contract Durations

  • Fixed term

  • Ongoing

Domiciliary Minimum Commitment

  • Minimum Minutes Per Visit - 60 mins
  • Minimum Weekly Hours - 1 hour

Home Care Specialisms

Companion Care & Household Support

  • Admin Support

  • Companionship Social Interaction

  • Gardening

  • Housekeeping

  • Laundry

  • Meal Preparation

  • Pet Support

  • Shopping and Errands

  • Transportation

Personal Care

  • Bathroom Assistance

  • Continence Care

  • Drinking and Feeding

  • Oral Medication Support

  • Washing and Dressing

Moving & Handling

  • Hoisting

  • Sara Stedy

  • Transferring

  • Turning

Specialist Care Services

  • Alcohol Drug Misuse

  • Alzheimers

  • Cancer Care

  • Catheter Care

  • Challenging Behaviour

  • Dementia Early Stage

  • Dementia Late Stage

  • Intravenous Drugs

  • Learning Disability

  • Mental Health

  • PEG Feeding

  • Palliative Care

  • Parkinsons Disease

  • Physical Disability

  • Rehabilitation Post Surgery

  • Sensory Impairment

  • Stoma Care

  • Stroke

  • Wound Dressing

Home Care Services Provided

Types of Care at Home

  • Hourly Care

  • Live-In Care

  • Overnight (Sleeping) Care

  • Overnight (Waking) Care

Frequently Asked Questions

Below are some of the most commonly asked questions about Home Instead - Newcastle under Lyme & Stoke on Trent.

What is the CQC Rating of Home Instead - Newcastle under Lyme & Stoke on Trent?

Home Instead - Newcastle under Lyme & Stoke on Trent has been rated as good by the Care Quality Commission, the regulator of health and social care services.

What types of home care services are available at Home Instead - Newcastle under Lyme & Stoke on Trent?

Home Instead - Newcastle under Lyme & Stoke on Trent offers Hourly Care, Live-In Care, Overnight (Sleeping) Care and Overnight (Waking) Care.

Are all caregivers trained and qualified?

Yes, all of Home Instead - Newcastle under Lyme & Stoke on Trent home carers are given specialised training and support to offer the highest quality of care for your unique requirements.

Can I choose the schedule of my home care visits?

Yes, Home Instead - Newcastle under Lyme & Stoke on Trent will work with you to find the best care at home option that suits your unique care needs and schedule.