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Home Instead - North Hertfordshire

CQC Rating Outstanding

Home Care Agency Overview

  • Operated byHome Instead
  • CQC Registration Date2016-01-04
  • CQC Last Inspection Date2019-09-04
  • ManagerOlufemi Babalola
  • Minimum age of care recipient18
  • Minimum Visit Time60 minutes
  • Time to arrange care1 day

Home Instead North Hertfordshire offers outstanding home care services in Stevenage, Hitchin, Letchworth, Knebworth, and surrounding areas. Enhancing global care capacity, they specialise in a variety of services, including domiciliary and live-in care, companionship, and specialist care for conditions such as dementia and Parkinson's. Known for their award-winning service, Home Instead provides a perfect blend of local expertise and global standards, ensuring personalised and empathetic care. Their industry-leading training and innovative care options, such as personal alarms, empower individuals to lead fulfilling lives while maintaining independence and staying connected with loved ones.

Funding Types Accepted

  • Private

  • Local Authority

  • NHS

CQC Rating

  • outstandingOverall Rating
  • CQC Caring Rating -outstanding
  • CQC Effective Rating -good
  • CQC Responsive Rating -outstanding
  • CQC Safe Rating -good
  • CQC Well-led Rating -outstanding
  • CQC Publication Date2019-09-26
Read CQC Report

Contract Durations

  • Fixed term

  • Ongoing

Domiciliary Minimum Commitment

  • Minimum Minutes Per Visit - 60 mins
  • Minimum Weekly Hours - 1 hour

Home Care Specialisms

Companion Care & Household Support

  • Admin Support

  • Companionship Social Interaction

  • Gardening

  • Housekeeping

  • Laundry

  • Meal Preparation

  • Pet Support

  • Shopping and Errands

  • Transportation

Personal Care

  • Bathroom Assistance

  • Continence Care

  • Drinking and Feeding

  • Oral Medication Support

  • Washing and Dressing

Moving & Handling

  • Hoisting

  • Sara Stedy

  • Transferring

  • Turning

Specialist Care Services

  • Alcohol Drug Misuse

  • Alzheimers

  • Cancer Care

  • Catheter Care

  • Challenging Behaviour

  • Dementia Early Stage

  • Dementia Late Stage

  • Intravenous Drugs

  • Learning Disability

  • Mental Health

  • PEG Feeding

  • Palliative Care

  • Parkinsons Disease

  • Physical Disability

  • Rehabilitation Post Surgery

  • Sensory Impairment

  • Stoma Care

  • Stroke

  • Wound Dressing

Home Care Services Provided

Types of Care at Home

  • Hourly Care

  • Live-In Care

  • Overnight (Sleeping) Care

  • Overnight (Waking) Care

Frequently Asked Questions

Below are some of the most commonly asked questions about Home Instead - North Hertfordshire.

What is the CQC Rating of Home Instead - North Hertfordshire?

Home Instead - North Hertfordshire has been rated as outstanding by the Care Quality Commission, the regulator of health and social care services.

What types of home care services are available at Home Instead - North Hertfordshire?

Home Instead - North Hertfordshire offers Hourly Care, Live-In Care, Overnight (Sleeping) Care and Overnight (Waking) Care.

Are all caregivers trained and qualified?

Yes, all of Home Instead - North Hertfordshire home carers are given specialised training and support to offer the highest quality of care for your unique requirements.

Can I choose the schedule of my home care visits?

Yes, Home Instead - North Hertfordshire will work with you to find the best care at home option that suits your unique care needs and schedule.