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Home Instead - Dudley and Sandwell South

CQC Rating Outstanding

Elderly Care > Lottie Home Care > Home Instead - Dudley and Sandwell South

Home Care Agency Overview

  • Operated byHome Instead
  • CQC Registration Date2015-09-08
  • CQC Last Inspection Date2019-10-28
  • ManagerTin Cheung
  • Minimum age of care recipient18
  • Minimum Visit Time60 minutes
  • Time to arrange care1 day

Serving the communities of Dudley, Sandwell South and surrounding areas, Home Instead is dedicated to providing exceptional, tailored home care services. Since its founding in 2012, the provider has specialised in a wide range of services, including companionship, personal care, and dementia support, ensuring individuals can live comfortably in their own homes. Their offerings also include live-in and complex health care, enhanced with modern solutions such as home care apps and personal alarms. Known for fostering trusted relationships with those they support, Home Instead in Dudley and Sandwell South is committed to promoting independence while delivering compassionate, high-quality care.

Video from Home Instead - Dudley and Sandwell South

Funding Types Accepted

  • Private

  • Local Authority

  • NHS

CQC Rating

  • outstandingOverall Rating
  • CQC Caring Rating -outstanding
  • CQC Effective Rating -outstanding
  • CQC Responsive Rating -outstanding
  • CQC Safe Rating -good
  • CQC Well-led Rating -outstanding
  • CQC Publication Date2019-11-26
Read CQC Report

Contract Durations

  • Fixed term

  • Ongoing

Domiciliary Minimum Commitment

  • Minimum Minutes Per Visit - 60 mins
  • Minimum Weekly Hours - 1 hour

Home Care Specialisms

Companion Care & Household Support

  • Admin Support

  • Companionship Social Interaction

  • Gardening

  • Housekeeping

  • Laundry

  • Meal Preparation

  • Pet Support

  • Shopping and Errands

  • Transportation

Personal Care

  • Bathroom Assistance

  • Continence Care

  • Drinking and Feeding

  • Oral Medication Support

  • Washing and Dressing

Moving & Handling

  • Hoisting

  • Sara Stedy

  • Transferring

  • Turning

Specialist Care Services

  • Alcohol Drug Misuse

  • Alzheimers

  • Cancer Care

  • Catheter Care

  • Challenging Behaviour

  • Dementia Early Stage

  • Dementia Late Stage

  • Intravenous Drugs

  • Learning Disability

  • Mental Health

  • PEG Feeding

  • Palliative Care

  • Parkinsons Disease

  • Physical Disability

  • Rehabilitation Post Surgery

  • Sensory Impairment

  • Stoma Care

  • Stroke

  • Wound Dressing

Home Care Services Provided

Types of Care at Home

  • Hourly Care

  • Live-In Care

  • Overnight (Sleeping) Care

  • Overnight (Waking) Care

Frequently Asked Questions

Below are some of the most commonly asked questions about Home Instead - Dudley and Sandwell South.

What is the CQC Rating of Home Instead - Dudley and Sandwell South?

Home Instead - Dudley and Sandwell South has been rated as outstanding by the Care Quality Commission, the regulator of health and social care services.

What types of home care services are available at Home Instead - Dudley and Sandwell South?

Home Instead - Dudley and Sandwell South offers Hourly Care, Live-In Care, Overnight (Sleeping) Care and Overnight (Waking) Care.

Are all caregivers trained and qualified?

Yes, all of Home Instead - Dudley and Sandwell South home carers are given specialised training and support to offer the highest quality of care for your unique requirements.

Can I choose the schedule of my home care visits?

Yes, Home Instead - Dudley and Sandwell South will work with you to find the best care at home option that suits your unique care needs and schedule.