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Cera Care - Plymouth

CQC Rating Requires improvement

Home Care Agency Overview

  • Operated byCera Care
  • CQC Registration Date2015-02-24
  • CQC Last Inspection Date2021-06-29
  • ManagerKatie Newcombe
  • Minimum age of care recipient18
  • Minimum Visit Time60 minutes
  • Time to arrange care3 days

Located in Plymouth, Cera Care is dedicated to providing high-quality domiciliary and live-in services to the community. Offering a range of services, the dedicated team assists with household tasks, high-quality flexible nurse-led home care, complex care, and supported living. The care provided allows individuals to remain in familiar environments and maintain greater independence. The team is passionate about ensuring that you or your loved ones receive the highest standards of care, often going above and beyond expectations to provide additional emotional support and social interaction. Cera Care is committed to redefining the standards of care and consistently exceeds expectations for those they serve.

Video from Cera Care - Plymouth

Funding Types Accepted

  • Private
  • Local Authority
  • NHS

CQC Rating

  • requires improvementOverall Rating
  • CQC Caring Rating -good
  • CQC Effective Rating -good
  • CQC Responsive Rating -good
  • CQC Safe Rating -requires improvement
  • CQC Well-led Rating -requires improvement
  • CQC Publication Date2021-08-06
Read CQC Report

Contract Durations

  • Fixed term
  • Ongoing

Domiciliary Minimum Commitment

  • Minimum Minutes Per Visit - 60 mins
  • Minimum Weekly Hours - 1 hour

Home Care Specialisms

Companion Care & Household Support

  • Admin Support
  • Companionship Social Interaction
  • Gardening
  • Housekeeping
  • Laundry
  • Meal Preparation
  • Pet Support
  • Shopping and Errands
  • Transportation

Personal Care

  • Bathroom Assistance
  • Continence Care
  • Drinking and Feeding
  • Oral Medication Support
  • Washing and Dressing

Moving & Handling

  • Hoisting
  • Sara Stedy
  • Transferring
  • Turning

Specialist Care Services

  • Alcohol Drug Misuse
  • Alzheimers
  • Cancer Care
  • Catheter Care
  • Challenging Behaviour
  • Dementia Early Stage
  • Dementia Late Stage
  • Intravenous Drugs
  • Learning Disability
  • Mental Health
  • PEG Feeding
  • Palliative Care
  • Parkinsons Disease
  • Physical Disability
  • Rehabilitation Post Surgery
  • Sensory Impairment
  • Stoma Care
  • Stroke
  • Wound Dressing

Home Care Services Provided

Types of Care at Home

  • Domiciliary Care
  • Live-in Care
  • Overnight (Carer is asleep)
  • Overnight (Carer is awake)

Frequently Asked Questions

Below are some of the most commonly asked questions about Cera Care - Plymouth.

What is the CQC Rating of Cera Care - Plymouth?

Cera Care - Plymouth has been rated as requires improvement by the Care Quality Commission, the regulator of health and social care services.

What types of home care services are available at Cera Care - Plymouth?

Cera Care - Plymouth offers Domiciliary Care and Live-in Care.

Are all caregivers trained and qualified?

Yes, all of Cera Care - Plymouth home carers are given specialised training and support to offer the highest quality of care for your unique requirements.

Can I choose the schedule of my home care visits?

Yes, Cera Care - Plymouth will work with you to find the best care at home option that suits your unique care needs and schedule.