Elderly Care > Lottie Home Care > Home Instead - Durham

Home Care Agency Overview

Operated byHome Instead
CQC Registration Date2015-02-09
CQC Last Inspection Date2023-08-04
ManagerAnne-Marie Clark
Minimum age of care recipient18
Minimum Visit Time60 minutes
Time to arrange care1 day

Operated by a dedicated team in Durham, Home Instead provides comprehensive, personalised in-home care designed to enhance quality of life. Supporting individuals who wish to remain in the comfort of their own homes, Home Instead offers a range of services, including domiciliary, live-in, and overnight care. Their compassionate caregivers specialise in personal care, Alzheimer's support, Neurological, and companionship, fostering independence and well-being. What sets Home Instead apart is its tailored approach, crafting bespoke care plans that prioritise comfort, connection, and dignity, empowering individuals to live life on their own terms.

Video from Home Instead - Durham

Funding Types Accepted

Private
Local Authority
NHS

CQC Rating

outstandingOverall Rating
CQC Caring Rating -outstanding
CQC Effective Rating -good
CQC Responsive Rating -good
CQC Safe Rating -good
CQC Well-led Rating -outstanding

CQC Publication Date2023-11-17

Read CQC Report

Contract Durations

Fixed term
Ongoing

Domiciliary Minimum Commitment

Minimum Minutes Per Visit - 60 mins
Minimum Weekly Hours - 1 hour

Home Care Specialisms

Companion Care & Household Support

Admin Support
Companionship Social Interaction
Gardening
Housekeeping
Laundry
Meal Preparation
Pet Support
Shopping and Errands
Transportation

Personal Care

Bathroom Assistance
Continence Care
Drinking and Feeding
Oral Medication Support
Washing and Dressing

Moving & Handling

Hoisting
Sara Stedy
Transferring
Turning

Specialist Care Services

Alcohol Drug Misuse
Alzheimers
Cancer Care
Catheter Care
Challenging Behaviour
Dementia Early Stage
Dementia Late Stage
Intravenous Drugs
Learning Disability
Mental Health
PEG Feeding
Palliative Care
Parkinsons Disease
Physical Disability
Rehabilitation Post Surgery
Sensory Impairment
Stoma Care
Stroke
Wound Dressing

Home Care Services Provided

Types of Care at Home

Hourly Care
Live-In Care
Overnight (Sleeping) Care
Overnight (Waking) Care

Frequently Asked Questions

Below are some of the most commonly asked questions about Home Instead - Durham.

What is the CQC Rating of Home Instead - Durham?

Home Instead - Durham has been rated as outstanding by the Care Quality Commission, the regulator of health and social care services.

What types of home care services are available at Home Instead - Durham?

Home Instead - Durham offers Hourly Care, Overnight (Sleeping) Care and Overnight (Waking) Care.

Are all caregivers trained and qualified?

Yes, all of Home Instead - Durham home carers are given specialised training and support to offer the highest quality of care for your unique requirements.

Can I choose the schedule of my home care visits?

Yes, Home Instead - Durham will work with you to find the best care at home option that suits your unique care needs and schedule.