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Novus Care - Surrey

CQC Rating Good

Elderly Care > Lottie Home Care > Novus Care - Surrey

Home Care Agency Overview

  • Operated byNovus Care
  • CQC Registration Date2014-07-30
  • CQC Last Inspection Date2019-04-30
  • ManagerTrina Kapur
  • Minimum age of care recipient18
  • Time to arrange care1 day

Novus Care, based in Surrey, provides comprehensive home care services tailored to individual needs, enabling individuals to enjoy the comfort of their own home. Serving areas including Guildford, Woking, and Epsom, their expert team offers a range of services from domiciliary visits to 24-hour live-in care. Novus Care specialises in complex conditions such as dementia, Parkinson's, and post-surgery rehabilitation. Their dedicated carers deliver compassionate support, empowering individuals to maintain independence while enjoying cherished pets and familiar surroundings. With a focus on personalised care plans, Novus Care ensures peace of mind for families across Surrey.

Availability and Pricing at Novus Care - Surrey

Home Care partners provide different types of care depending on the postcode. Check your location with the postcode checker below.

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Hourly Care

Not supported

Live-In Care

Not supported

Overnight (Sleeping) Care

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Overnight (Waking) Care

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Funding Types Accepted

  • Private

  • Local Authority

  • NHS

CQC Rating

  • goodOverall Rating
  • CQC Caring Rating -good
  • CQC Effective Rating -requires improvement
  • CQC Responsive Rating -good
  • CQC Safe Rating -good
  • CQC Well-led Rating -good
  • CQC Publication Date2019-05-24
Read CQC Report

Contract Durations

  • Fixed term

  • Ongoing

Home Care Specialisms

Companion Care & Household Support

  • Admin Support

  • Companionship Social Interaction

  • Gardening

  • Housekeeping

  • Laundry

  • Meal Preparation

  • Pet Support

  • Shopping and Errands

  • Transportation

Personal Care

  • Bathroom Assistance

  • Continence Care

  • Drinking and Feeding

  • Oral Medication Support

  • Washing and Dressing

Moving & Handling

  • Hoisting

  • Sara Stedy

  • Transferring

  • Turning

Specialist Care Services

  • Alcohol Drug Misuse

  • Alzheimers

  • Cancer Care

  • Catheter Care

  • Challenging Behaviour

  • Dementia Early Stage

  • Dementia Late Stage

  • Intravenous Drugs

  • Learning Disability

  • Mental Health

  • PEG Feeding

  • Palliative Care

  • Parkinsons Disease

  • Physical Disability

  • Rehabilitation Post Surgery

  • Sensory Impairment

  • Stoma Care

  • Stroke

  • Wound Dressing

Home Care Services Provided

Types of Care at Home

  • Hourly Care

  • Live-In Care

  • Overnight (Sleeping) Care

  • Overnight (Waking) Care

Frequently Asked Questions

Below are some of the most commonly asked questions about Novus Care - Surrey.

What is the CQC Rating of Novus Care - Surrey?

Novus Care - Surrey has been rated as good by the Care Quality Commission, the regulator of health and social care services.

What types of home care services are available at Novus Care - Surrey?

Novus Care - Surrey offers Overnight (Sleeping) Care and Overnight (Waking) Care.

Are all caregivers trained and qualified?

Yes, all of Novus Care - Surrey home carers are given specialised training and support to offer the highest quality of care for your unique requirements.

Can I choose the schedule of my home care visits?

Yes, Novus Care - Surrey will work with you to find the best care at home option that suits your unique care needs and schedule.