Elderly Care > Lottie Home Care > Novus Care - Surrey

Home Care Agency Overview

Operated byNovus Care
CQC Registration Date2014-07-30
CQC Last Inspection Date2019-04-30
ManagerTrina Kapur
Minimum age of care recipient18
Time to arrange care1 day

Novus Care, based in Surrey, provides comprehensive home care services tailored to individual needs, enabling individuals to enjoy the comfort of their own home. Serving areas including Guildford, Woking, and Epsom, their expert team offers a range of services from domiciliary visits to 24-hour live-in care. Novus Care specialises in complex conditions such as dementia, Parkinson's, and post-surgery rehabilitation. Their dedicated carers deliver compassionate support, empowering individuals to maintain independence while enjoying cherished pets and familiar surroundings. With a focus on personalised care plans, Novus Care ensures peace of mind for families across Surrey.

Funding Types Accepted

Private
Local Authority
NHS

CQC Rating

goodOverall Rating
CQC Caring Rating -good
CQC Effective Rating -requires improvement
CQC Responsive Rating -good
CQC Safe Rating -good
CQC Well-led Rating -good

CQC Publication Date2019-05-24

Read CQC Report

Contract Durations

Fixed term
Ongoing

Home Care Specialisms

Companion Care & Household Support

Admin Support
Companionship Social Interaction
Gardening
Housekeeping
Laundry
Meal Preparation
Pet Support
Shopping and Errands
Transportation

Personal Care

Bathroom Assistance
Continence Care
Drinking and Feeding
Oral Medication Support
Washing and Dressing

Moving & Handling

Hoisting
Sara Stedy
Transferring
Turning

Specialist Care Services

Alcohol Drug Misuse
Alzheimers
Cancer Care
Catheter Care
Challenging Behaviour
Dementia Early Stage
Dementia Late Stage
Intravenous Drugs
Learning Disability
Mental Health
PEG Feeding
Palliative Care
Parkinsons Disease
Physical Disability
Rehabilitation Post Surgery
Sensory Impairment
Stoma Care
Stroke
Wound Dressing

Home Care Services Provided

Types of Care at Home

Hourly Care
Live-In Care
Overnight (Sleeping) Care
Overnight (Waking) Care

Frequently Asked Questions

Below are some of the most commonly asked questions about Novus Care - Surrey.

What is the CQC Rating of Novus Care - Surrey?

Novus Care - Surrey has been rated as good by the Care Quality Commission, the regulator of health and social care services.

What types of home care services are available at Novus Care - Surrey?

Novus Care - Surrey offers Live-In Care.

Are all caregivers trained and qualified?

Yes, all of Novus Care - Surrey home carers are given specialised training and support to offer the highest quality of care for your unique requirements.

Can I choose the schedule of my home care visits?

Yes, Novus Care - Surrey will work with you to find the best care at home option that suits your unique care needs and schedule.