Elderly Care > Lottie Home Care > Home Instead - Epsom, Mole Valley & Sutton Surrey

Home Care Agency Overview

Operated byHome Instead
CQC Registration Date2010-12-07
CQC Last Inspection Date2016-11-22
ManagerMike Jefferies
Minimum age of care recipient18
Minimum Visit Time60 minutes
Time to arrange care1 day

Home Instead, based in Epsom, Mole Valley and Sutton Surrey, is a distinguished home care provider renowned for its award-winning in-home care services. With over a decade of experience, it offers comprehensive support to individuals across Ewell, Epsom, Leatherhead, Chessington, Dorking, and Ashtead, ensuring they remain in the comfort of their own homes. The provider specialises in a variety of care types, including domiciliary, live-in, and overnight care. From companionship to specialist health care for conditions such as dementia and cancer, Home Instead enhances quality of life through personalised, expert support, bolstered by industry-leading training and innovative solutions.

Funding Types Accepted

Private
Local Authority
NHS

CQC Rating

outstandingOverall Rating
CQC Caring Rating -outstanding
CQC Effective Rating -good
CQC Responsive Rating -outstanding
CQC Safe Rating -good
CQC Well-led Rating -outstanding

CQC Publication Date2017-01-24

Read CQC Report

Contract Durations

Fixed term
Ongoing

Domiciliary Minimum Commitment

Minimum Minutes Per Visit - 60 mins
Minimum Weekly Hours - 1 hour

Home Care Specialisms

Companion Care & Household Support

Admin Support
Companionship Social Interaction
Gardening
Housekeeping
Laundry
Meal Preparation
Pet Support
Shopping and Errands
Transportation

Personal Care

Bathroom Assistance
Continence Care
Drinking and Feeding
Oral Medication Support
Washing and Dressing

Moving & Handling

Hoisting
Sara Stedy
Transferring
Turning

Specialist Care Services

Alcohol Drug Misuse
Alzheimers
Cancer Care
Catheter Care
Challenging Behaviour
Dementia Early Stage
Dementia Late Stage
Intravenous Drugs
Learning Disability
Mental Health
PEG Feeding
Palliative Care
Parkinsons Disease
Physical Disability
Rehabilitation Post Surgery
Sensory Impairment
Stoma Care
Stroke
Wound Dressing

Home Care Services Provided

Types of Care at Home

Hourly Care
Live-In Care
Overnight (Sleeping) Care
Overnight (Waking) Care

Frequently Asked Questions

Below are some of the most commonly asked questions about Home Instead - Epsom, Mole Valley & Sutton Surrey.

What is the CQC Rating of Home Instead - Epsom, Mole Valley & Sutton Surrey?

Home Instead - Epsom, Mole Valley & Sutton Surrey has been rated as outstanding by the Care Quality Commission, the regulator of health and social care services.

What types of home care services are available at Home Instead - Epsom, Mole Valley & Sutton Surrey?

Home Instead - Epsom, Mole Valley & Sutton Surrey offers Hourly Care, Live-In Care, Overnight (Sleeping) Care and Overnight (Waking) Care.

Are all caregivers trained and qualified?

Yes, all of Home Instead - Epsom, Mole Valley & Sutton Surrey home carers are given specialised training and support to offer the highest quality of care for your unique requirements.

Can I choose the schedule of my home care visits?

Yes, Home Instead - Epsom, Mole Valley & Sutton Surrey will work with you to find the best care at home option that suits your unique care needs and schedule.