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Home Instead - Chester

CQC Rating Good

Home Care Agency Overview

  • Operated byHome Instead
  • CQC Registration Date2010-12-06
  • CQC Last Inspection Date2019-09-12
  • ManagerJayne Ann Ward
  • Minimum age of care recipient18
  • Minimum Visit Time60 minutes
  • Time to arrange care1 day

Located in the vibrant city of Chester, Home Instead provides personalised in-home care tailored to the unique needs of ageing adults, helping them live comfortably and independently. Their services include domiciliary, live-in, and overnight care, along with specialised support for neurological conditions and palliative care. Committed to enhancing quality of life, Home Instead creates bespoke care plans that encompass personal care, companionship, and household support. With a team of dedicated Care Professionals, they prioritise safety, well-being, and meaningful connections, ensuring individuals remain engaged in their daily lives.

Video from Home Instead - Chester

Funding Types Accepted

  • Private

  • Local Authority

  • NHS

CQC Rating

  • goodOverall Rating
  • CQC Caring Rating -good
  • CQC Effective Rating -good
  • CQC Responsive Rating -good
  • CQC Safe Rating -good
  • CQC Well-led Rating -good
  • CQC Publication Date2019-10-16
Read CQC Report

Contract Durations

  • Fixed term

  • Ongoing

Domiciliary Minimum Commitment

  • Minimum Minutes Per Visit - 60 mins
  • Minimum Weekly Hours - 1 hour

Home Care Specialisms

Companion Care & Household Support

  • Admin Support

  • Companionship Social Interaction

  • Gardening

  • Housekeeping

  • Laundry

  • Meal Preparation

  • Pet Support

  • Shopping and Errands

  • Transportation

Personal Care

  • Bathroom Assistance

  • Continence Care

  • Drinking and Feeding

  • Oral Medication Support

  • Washing and Dressing

Moving & Handling

  • Hoisting

  • Sara Stedy

  • Transferring

  • Turning

Specialist Care Services

  • Alcohol Drug Misuse

  • Alzheimers

  • Cancer Care

  • Catheter Care

  • Challenging Behaviour

  • Dementia Early Stage

  • Dementia Late Stage

  • Intravenous Drugs

  • Learning Disability

  • Mental Health

  • PEG Feeding

  • Palliative Care

  • Parkinsons Disease

  • Physical Disability

  • Rehabilitation Post Surgery

  • Sensory Impairment

  • Stoma Care

  • Stroke

  • Wound Dressing

Home Care Services Provided

Types of Care at Home

  • Hourly Care

  • Live-In Care

  • Overnight (Sleeping) Care

  • Overnight (Waking) Care

Frequently Asked Questions

Below are some of the most commonly asked questions about Home Instead - Chester.

What is the CQC Rating of Home Instead - Chester?

Home Instead - Chester has been rated as good by the Care Quality Commission, the regulator of health and social care services.

What types of home care services are available at Home Instead - Chester?

Home Instead - Chester offers Hourly Care, Live-In Care, Overnight (Sleeping) Care and Overnight (Waking) Care.

Are all caregivers trained and qualified?

Yes, all of Home Instead - Chester home carers are given specialised training and support to offer the highest quality of care for your unique requirements.

Can I choose the schedule of my home care visits?

Yes, Home Instead - Chester will work with you to find the best care at home option that suits your unique care needs and schedule.