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Cera Care - South Tyneside

CQC Rating Good

Elderly Care > Lottie Home Care > Cera Care - South Tyneside

Home Care Agency Overview

  • Operated byCera Care
  • CQC Registration Date2021-09-23
  • CQC Last Inspection Date2022-04-12
  • ManagerJayne Riley
  • Minimum age of care recipient18
  • Minimum Visit Time60 minutes
  • Time to arrange care3 days

Serving the community of South Tyneside, Cera Care is a leading provider of digital-first home care services, offering domiciliary and live-in care to the highest industry standard. Cera Care is pioneering the home care industry by bringing services typically provided in hospitals into the comfort and security of your own home. Technology is at the forefront of Cera Care, benefiting not only those seeking the most up-to-date home care solutions but also the trustworthy, motivated, and passionate team that has benefited from industry-leading carer training and support. This dedication ensures that service users receive the highest level of care.

Video from Cera Care - South Tyneside

Funding Types Accepted

  • Private

  • Local Authority

  • NHS

CQC Rating

  • goodOverall Rating
  • CQC Caring Rating -good
  • CQC Effective Rating -good
  • CQC Responsive Rating -good
  • CQC Safe Rating -good
  • CQC Well-led Rating -requires improvement
  • CQC Publication Date2022-04-26
Read CQC Report

Contract Durations

  • Fixed term

  • Ongoing

Domiciliary Minimum Commitment

  • Minimum Minutes Per Visit - 60 mins
  • Minimum Weekly Hours - 1 hour

Home Care Specialisms

Companion Care & Household Support

  • Admin Support

  • Companionship Social Interaction

  • Gardening

  • Housekeeping

  • Laundry

  • Meal Preparation

  • Pet Support

  • Shopping and Errands

  • Transportation

Personal Care

  • Bathroom Assistance

  • Continence Care

  • Drinking and Feeding

  • Oral Medication Support

  • Washing and Dressing

Moving & Handling

  • Hoisting

  • Sara Stedy

  • Transferring

  • Turning

Specialist Care Services

  • Alcohol Drug Misuse

  • Alzheimers

  • Cancer Care

  • Catheter Care

  • Challenging Behaviour

  • Dementia Early Stage

  • Dementia Late Stage

  • Intravenous Drugs

  • Learning Disability

  • Mental Health

  • PEG Feeding

  • Palliative Care

  • Parkinsons Disease

  • Physical Disability

  • Rehabilitation Post Surgery

  • Sensory Impairment

  • Stoma Care

  • Stroke

  • Wound Dressing

Home Care Services Provided

Types of Care at Home

  • Hourly Care

  • Live-In Care

  • Overnight (Sleeping) Care

  • Overnight (Waking) Care

Frequently Asked Questions

Below are some of the most commonly asked questions about Cera Care - South Tyneside.

What is the CQC Rating of Cera Care - South Tyneside?

Cera Care - South Tyneside has been rated as good by the Care Quality Commission, the regulator of health and social care services.

What types of home care services are available at Cera Care - South Tyneside?

Cera Care - South Tyneside offers Hourly Care and Live-In Care.

Are all caregivers trained and qualified?

Yes, all of Cera Care - South Tyneside home carers are given specialised training and support to offer the highest quality of care for your unique requirements.

Can I choose the schedule of my home care visits?

Yes, Cera Care - South Tyneside will work with you to find the best care at home option that suits your unique care needs and schedule.