Barchester Healthcare Kirkburn Court Care Home

In the short period of time my mum was in Kirkburn Court (15 weeks) we were extremely happy with the care she recieved not only from the nurses and care staff but from the whole team which included the activities staff, house keeping, kitchen and office. Everyone knew Mum and did everything they could to ensure mum's needs were met. The senior general manager, David, runs a fantastic facility and it is evident that he leads his team well, having so many members of staff recieving recognition for long service, some having worked for more than 10 years with a number reaching the 20+ years! . The activities offered to all the residents at Kirkburn Court were amazing and so varied. Mum especially enjoyed meeting the many animals that visited the home as well as the singing and dancing activities. Dad and I were made to feel most welcome and our daily visits to the home were met with many a friendly face, a hot cuppie and a delicious cake. A real home from home.

The care my Mam is re receiving is exceptional, each and every member of staff go above and beyond to look after my Mam AND our family. The domestic helper Louise, came in today to do the en suite, spoke to my Mam, remembered even my name. The carers all are very good and also take a moment to support me when my mum is so ill. The admin staff are excellent. I must commend the Manager David, he runs a very happy staff, everyone respects his judgement, and I am always seeking his guidance and advice, I have complete trust in Kirkburn Court for the care of my Mam Ratings: Overall Experience : Excellent Facilities : Excellent Care / Support : Excellent Cleanliness : Excellent Treated with Dignity : Excellent Food & Drink : Excellent Staff : Excellent Activities : Excellent Management : Excellent Safety / Security : Excellent Rooms : Excellent Value for Money : Excellent