Five Rise Care Home

My Mum was a resident for the last five years at Five Rise, she was very happy and settled, it was truly her home. The staff are exceptional, caring and compassionate including Management, Nurses, Carers, Caterers, Cleaning and Ancillary Staff. My Mum passed recently and I can't thank them enough for their genuine care and attention up until that moment. They were empathetic and looked after us too, during a difficult time. Mum was always treated with dignity, love and respect; importantly her preferences were always taken into account. She always enjoyed all the activities designed to stimulate and engage everyone. Five Rise is a wonderfully inviting, clean home from the minute you enter. Mum always enjoyed her food, there was an excellent menu choice of appetising, freshly prepared and home cooked, nutritious meals. Fish & Chip Friday was her favourite. Mum was always safe and happy at Five Rise, I couldn't ask for anything more. Thank you for taking care of our Mum.

Great to speak with my lovely mum on Tuesday. This is down to the dedicated staff and professional help with necessary medication. She ate all of her lunch(it did look nice). Very dedicated staff and very friendly.

My mum is, being cared for at Five Rise. The staff are great and really caring. It's so clear when they interact with my mum that they know her likes/dislikes and really want to look after her well. Really appreciate their work as it gives us peace of mind when we're not able to be there in person.

Although my relative only spent a short time at the nursing home, I was amazed at the level of care that she was given right from the beginning. The owner of the nursing home was so good at ensuring care was tailored to all her differing needs and desires and ensured that as a family, we were all regularly updated on her overall care. The nursing home even went to the extent of celebrating a religious festival with her, ensuring she felt as at home as she could. I felt confident, happy and at ease that my relative was in the best place and I would highly recommend this nursing home to anyone that was considering 24 hour, full-time care for their own relative. I really cannot thank the nursing home and the staff enough for all the high-quality care they provided, and I know that my relative enjoyed what would, unfortunately, be her last few weeks/months around, in the nursing home. Thank you all.

A fantastic nursing home, who have looked after my parents with great care, especially during the pandemic. They provide varied and fun activities and keep us well informed especially when we haven't been able to visit. My parents love the food! The facilities are great too - hairdresser, gardens, modern and extremely clean. Visitors are welcome at any time. The staff are caring and the management team always have time to talk during the week or by email or phone. Highly recommend.