Seagrave House Care Home

We carried out work at the home recently and I have to say that the staff were amazing!! Everyone was so helpful, polite and went out of their way to help us. The home is spotless and the residents we met were are all relaxed and happy. Stacey and the team are a credit to Avery. (Special mention to admin for the most organised archive store that I’ve ever seen).

Mum went in for a weeks respite care and enjoyed every minute of it. Staff are very welcoming and caring and the home itself is so beautiful and would definitely recommend to anyone.

Seagrave House is a lovely welcoming home, the staff are friendly and helpful not just to the residents but also their family and friends. the home is beautifully decorated and always smells clean and fresh.

Mum moved here last September, best decision I ever made. The home treat their residents with such care and attention. The affection and respect shown to my Mum is lovely. It was her birthday last week and she had an amazing day thanks to all the little extra touches

My mum was a resident at Seagrave for two years and sadly passed away at the weekend. She had cancer and the care plan was for her to remain at Seagrave House. I am so thankful we done this as the care given to her in her final days was outstanding. From when we received a call last Thursday telling us she was very poorly until she passed away on Sunday they could not have done enough for us, we were told by Jemima the Manager that as long as we were there they would feed us, every day twice a day there was a platter of fresh sandwich’s sent to us and the most amazing homemade biscuits. They even offered to make anything we wanted nothing was too much trouble for them. We asked if we could stay the night and they said of course and they supplied chairs, quilts, pillows and bed linen to enable us to be as comfortable as we could. All of the carers were amazing whenever mum needed changed they would be there immediately they were gentle with her and she was always spotlessly clean and comfortable. Four carers went over and beyond their job remit as far as I am concerned but they would disagree I’m sure and say they were just doing their jobs. Toni and Danielle were caring for her during the day Thursday and Friday, and when it looked on Friday that mum may not last the night they stayed until midnight in case she did as tthey wanted to be there for her. When they left us on Friday they told us that they had informed the other staff that if anything should happen over the weekend whilst they were off to contact them as they wanted to come and help in any way they could. When the time did come they came in and with Claire and Molly who had been looking after mum over the weekend they dressed her and done her hair and made her look so lovely for us. I cannot thank them and the other wonderful staff there for their wonderful care they really are heroes.