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Heron Hill Care Home

Kendal LA9 7SE, UK

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Regulator rating
CQC Rating Good
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Lounge of Heron Hill care home in Kendal, Cumbria
Bedroom of Heron Hill care home in Kendal, Cumbria
Exterior of Heron Hill care home in Kendal, Cumbria
Dining area of Heron Hill care home in Kendal, Cumbria
Garden of Heron Hill care home in Kendal, Cumbria
Lounge of Heron Hill care home in Kendal, Cumbria
Bedroom of Heron Hill care home in Kendal, Cumbria
Exterior of Heron Hill care home in Kendal, Cumbria
Dining area of Heron Hill care home in Kendal, Cumbria
Garden of Heron Hill care home in Kendal, Cumbria
Lounge of Heron Hill care home in Kendal, Cumbria
Bedroom of Heron Hill care home in Kendal, Cumbria
Exterior of Heron Hill care home in Kendal, Cumbria
Dining area of Heron Hill care home in Kendal, Cumbria
Garden of Heron Hill care home in Kendal, Cumbria
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Overview

Located in the historic town of Kendal on the edge of the stunning English Lake District, Heron Hill is a purpose-built care home providing expert nursing, dementia, palliative and respite care. This Abbey Healthcare home offers a range of living options from single occupancy to companion rooms, in luxurious and modern surroundings. Heron Hill facilities include a hair and beauty salon for a bit of pampering, an in-house cinema and a sociable bar to enjoy time with friends and family. With excellent access to road, rail and bus links to wider Cumbria, Heron Hill as everything you need to feel feel right at home.

  • Brand

    Abbey Healthcare

  • Opening date

    2004

  • Purpose Built

    Yes

  • Beds

    86

  • Ensuite Facilities

    100%

  • All Inclusive

    No

Availability & Pricing

  • Permanent

    Residential Care - Unavailable

  • Permanent

    Residential Dementia Care - Available

  • Permanent

    Nursing Care - Available

  • Permanent

    Nursing Dementia Care - Available

  • Respite

    Residential Care - Unavailable

  • Respite

    Residential Dementia Care - Available

  • Respite

    Nursing Care - Available

  • Respite

    Nursing Dementia Care - Available

CQC Rating

CQC Report

Read the regulators inspection report and care quality assessment

CQC Publication Date: 18/03/2023
goodOverall Rating
  1. CQC Safe Rating good
  2. CQC Effective Rating good
  3. CQC Caring Rating good
  4. CQC Responsive Rating good
  5. CQC Well-led Rating good

Types of Elderly Care Available at Heron Hill*

  • Available

  • Dementia Care

  • Nursing Care

  • Respite Care

Specialist Care Options

  • Palliative Care

  • Physiotherapy

Not Available

  • Convalescent Care

  • Day Care

  • Mental Health

  • Physical Disability

  • Residential Care

* Registered with sector regulator 'Care Quality Commission' to provide these categories of care.

Funding Types Accepted

  • Private

  • Local Authority

  • Local Authority + Topup

  • NHS

Care Home Facilities

Available

  • Activity Room

  • Bar

  • Cafe or Restaurant

  • Cinema

  • Dining Area

  • Gardens

  • Hair & Beauty Salon

  • Library & Reading Room

  • Own Furniture Allowed

  • Pets Allowed

  • Quiet Area

  • Wifi

Not Available

  • Computer Room

  • Family Room

  • Gym

  • Lift

  • Meditation Area

  • Private Dining Area

  • Spa

  • Terrace Area

Care Home Activities

Available

  • Arts & Crafts

  • Baking & Cooking

  • Beer, Cocktails & Wine

  • Birthday & Holiday Celebrations

  • Book and Poetry

  • Dance & Music

  • Exercise & Fitness

  • Gardening & Flower Arranging

  • Hair & Beauty Treatments

  • Visits from Children

Not Available

  • Meditation & Yoga

  • Wellbeing Classes

Care Home Location

Esthwaite Ave, Kendal LA9 7SE, UK
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What people say about Heron Hill

Highlighting top-rated reviews
StarStarStarStarStar

Heron hill care home outstanding care home for residents and employees.

KJ

Kashif James

3 months ago

StarStarStarStarStar

we entertain in many homes of varying sizes and types throughout Cumbria and Lancashire and see the relationship of the residents with the staff and each other. I must congratulate you Rob on the quality of your colleagues and their attitude. Your residents told me that the staff are wonderful “every one of them” and that nothing is too much trouble for them. We witnessed exactly that in the couple of hours we were there. I believe that the general public do not fully understand what a difficult and demanding role care workers have and I think in most cases they are grossly undervalued. Your colleagues are empathetic, caring and have a great relationship with your residents. This manifests itself in the happy and joyful demeanour of your guests. Well done Rob you have developed a Happy Joyous home and we look forward to meeting you all again.

DH

Dave Huxley

9 months ago

StarStarStarStarStar

My Dad is currently at Heron Hill and I cannot praise the staff enough, they are all amazing, caring and supportive. I am really at peace to know he is being cared for by such an amazing team. I cannot thank them enough for the care they are giving my Dad.

AF

Amanda Forster

over 1 year ago

StarStarStarStarStar

Team Heron, led by Nicola, excels in delivering safe, secure care in a relaxed environment, fostering a great homely atmosphere along the way.

GT

Geethu Tenison

over 1 year ago

StarStarStarStarStar

The team at Heron Hill, led by Nicola are simply the best! Kind, caring and compassionate, nothing is too much trouble. Thank you for all of your efforts. Go Team Kenyon 👍

JB

Jayms Bell

over 1 year ago

Frequently Asked Questions

Below are some of the most commonly asked questions about Heron Hill.

Where is Heron Hill located?

It is situated in Kendal and is close to popular amenities.

What is the CQC rating of Heron Hill?

The Care Quality Commission (CQC) is England's health and social care services regulator. Heron Hill is rated as good, based on the level of care and safety at the home.

What types of elderly care are available at Heron Hill?

The following types of elderly care are available at this home: nursing, dementia, respite.

How many beds does Heron Hill have?

Currently, there are 86 beds at the home.

Who owns Heron Hill?

This care home is owned and operated by Abbey Healthcare.

What types of activities and events are available at this care home?

There are a variety of health and wellness activities available at Heron Hill, including: Baking & Cooking, Beer, Cocktails & Wine, Birthday & Holiday Celebrations.

What is the cost of care at Heron Hill?

Prices will vary from home to home, depending on the level of elderly care required. At Heron Hill the cost of care starts from £1,350 per week.

It's best to call the home directly on 03001 313549 to find out about the total cost of care for your unique needs.