St Stephen's Care Home

A warm, caring environment. Great management and amazing staff. Activities are well thought out and person centred focussed.

A warm and welcoming home. All the staff are smiling and friendly. In my dealings with the home manager I have always found her to be very caring and professional

Great home. Very welcoming. All the team friendly. It was nice to see that the resident's were happy and relaxed. Lovely location

Visited here as part of a networking (Health & Safety) to see how different business categories operate. Health and Safety aside I was very surprised at how warm and welcoming the staff were and how much real genuine care they feel for their residents. When discussing their health and safety arrangements and audits I was impressed to see how well drilled they were and how (very) few improvement opportunities were raised in their audit. I certainly learnt something from my visit on how important the staff culture is for the residents care and wellbeing.

Having visited several times over the couple of years, there has been a definite improvement during this time. Warm and friendly atmosphere, staff are very supportive and actively listen, very clean and everyone enjoying their day, the activities are inclusive where possible and the management team truly care for all of their residents and staff. Every time I have visited there is something new to experience, definitely a home I would be happy to live in when the time comes.