Pendleton Court Care Home

My Mam sadly passed away on the 16th of December 2023, Norah Dean was her name, she died with dignity and upmost respect from the nursing staff at Pendleton Court, they was all amazing and very kind to all my family, as Mam was passing away they aloud us to stay with her for nearly two weeks, staying in her room, allowing my Mam to have us 24 hours aday, tending to her every need, she knew she was loved, but for us it was heartbreaking, as family we cant thank everybody enough, for allowing us to be with her, nothing was to difficult, they give us access to the kitchen where we could make a coffee and warm food, they was so accommodating to us all, we will never forget their kindness towards us all. To me they went above and beyond for the care of my Mother and to her family. God bless you all. If you are thinking of a care home for your loved one, my vote would be to Pendleton Court, everybody from the cleaners, kitchen staff, carers, nursing staff, all the clerical, entertainment staff, caretakers and the Manager, showed nothing but respect and dignity to my beautiful Mam.

Pendleton court looked after my terminally ill mum she was only there a aweek but all I can say what a lovely care home and what lovely staff ,nothing was to much trouble for them they were kind and supportive and they knew time was precious with my lovely mum who passed away on the 10th November. We were heartbroken 💔 but they really supported us and looked after us during our grief.Debbie is a diamond she just looked after us and the manager was so caring and understanding and was always checking if we were OK or needed anything .They gave my mum a lovely send off when she left and staff said there goodbyes thank you for looking after my precious mum and us as a family we will miss coming in.

Where do I begin? I 100% cannot fault this care-home. My Nana unfortunately passed away 10/11/24 and although she only spent 1 week here, she was happy, comfortable and respected so much. Nothing was too much trouble for the staff and management team. We had complete access to everything we asked for to spend every single minute with our Nan. Working in a care home myself, I wanted what’s best for her, making sure everything was put into place as I do with my residents, and she did receive the best care. We were allowed to stay over night so she wasn’t alone, staff were incredibly understanding, compassionate and attentive. We were offered never ending cups of tea, food and much more! We honestly felt so at home. I even walked around in my slippers! I’d like to give a special thank you to Debbie. She’s an absolute credit to your team. She checked on my Nan every single day, spent time talking to her and reminiscing. She also came in on her day off work when she heard Anita had passed to send her condolences and say her goodbyes. Now that, is someone with a huge heart. I’d also like to thank every single staff member on the day of my nans passing for the respectful goodbye you gave her and support afterwards. It brought a tear to my eye and it’s definitely a lovely way to say goodbye. I’d also like to thank the manager for how kind and caring he is too! Always checking to see if we were ok, or needed anything and took the time out of his day to speak to my Nan. If I had to choose a care home all over again, I wouldn’t hesitate to pick Pendleton Court.