Harley Grange Care Home

I spent 18 months visiting a gentleman there and as a former occupational therapist I have visited many of them and this one is by far the best. The management and staff are brilliant. The food is excellent. The place is bright, sunny and spacious. I could name all the caring staff but I'm sure I would miss some out so thank you all for the outstanding care you gave right down to alerting me at exactly the right time at the end.

The level of care given by staff here was exceptional. All the staff treated Mum with dignity and respect. They were gentle and caring, and knowledgeable when asked questions about her condition, and they responded quickly to calls when assistance was needed. The home itself is modern and very clean, staff look happy as do the residents. The home is quiet and has a calm atmosphere. Staff went out of their way to make our very sad time with them as pleasant as possible. My Mum was only with the home a week before passing away from terminal cancer but they made her last week as comfortable for her as they could. I would like to say a huge thank you to Nurse Pietr for being so good with my Mum, the manager Justina for being so kind and welcoming to all those that visited, and Amber and Shade for being wonderful to my Mum - thank you all of you. I felt confident that Mum was in safe hands at the home.

I don’t leave feedback as a rule but in this case I think credit is deserved to be given. As an ambulance driver I visit many homes of various standards. Yesterday I took a patient to Harley Grange and the care the three cares gave was excellent. They were cheerful and made the patient feel at home. We took the patient in on a stretcher which meant she had to be moved onto a wheelchair by the use of a lift which can be very uncomfortable and distressing for the patient but these ladies moved her with ease and with little or no discomfort. Very professional.

Harley Grange is a great care home. It fanatastic. My Grans been in the carehome for about 2 years, and has improved so much. The carers are lovely and they really do care. Our family feels very lucky that the care of our gran os in theor hands. We see the same varers oan a regular basis, the manager is amazing the activity's are great along with Nicki the activty lady with regular things going on in the living/dining room. Great homely atmosphere clean and very fresh. Its just a delight. I would highly recomend.