Heather View Care Home

Lovely residential and nursing home with excellent staff. Everyone is very kind and respectful to my Mum, who has dementia. It feels homely and warm and you can walk in whenever you want. All staff are very good at communicating with me and contacting me whenever Mum needs something or something changes.

My mum went in for two weeks respite….absolutely loved it. Recovered from her mishaps, was totally re-energised. Can’t give enough praise to the wonderful team who had her corner ALL the time. Well done team, and thank you from me too. Respite is for all of us and was great for me knowing she was being well cared for. Mum has since asked for an extra week of “being spoilt”.

I attended here for an event and was welcomed by Amy who was an absolute delight. Her presence was so warm and friendly, we felt so well looked after. Thank you Amy!

My father has been at Heather View for 2 weeks now after moving from a very unsatisfactory previous care home. The difference has been night and day in my father's demeanour and we are so delighted so far with care he is receiving. From the first contact to the day to day care and attention, we cannot fault the support, professionalism, nurturing and kind staff at all levels. My father, whilst with advanced dementia and terminal cancer, is still social and is enjoying the many activities Heather View offers, very much tailored to the needs of dementia residents. We love seeing him enjoy a glass of wine with his lunch and being treated with respect and dignity. With a cinema , activity room, music room, cafe, hairdressers and beautiful bright and light en-suite bedrooms, it really is a lovely environment. Having viewed over 12 homes to find the right place for our father we are so delighted to have found Heather View and know that our father's end of life care is the best it can be.

My Dad has been a resident for 4 months and the care at Heatherview has been excellent. At all levels, the team obviously work well together and have supported Dad to settle, get to know his wants and needs and celebrate his personality! Not only have the care team looked after Dad, they have also offered advice and support to the family with the processes involved in supporting Dad and navigating the complicated system of funding with the local authority. It has been a difficult time to accept that Dad needs full time care but having made that decision, it is a relief that he has been so well cared for , thank you.