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Norley Hall Care Home

Norley Hall Ave, Wigan WN5 9LP, UK

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Regulator rating
CQC Rating Good
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Exterior of Norley Hall Care Home in Wigan, Greater Manchester
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Exterior of Norley Hall Care Home in Wigan, Greater Manchester
Millennium Care - Norley Hall care home 9
Millennium Care - Norley Hall care home 5
Millennium Care - Norley Hall care home 6
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Exterior of Norley Hall Care Home in Wigan, Greater Manchester
Millennium Care - Norley Hall care home 9
Millennium Care - Norley Hall care home 5
Millennium Care - Norley Hall care home 6
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Millennium Care - Norley Hall care home - 005
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Overview

Situated in Wigan, Greater Manchester, Norley Hall is a purpose-built care home that provides expert residential, respite and dementia care to the elderly. This stunning Millennium Care home aims to provide residents with the best quality of life possible and boasts an array of modern facilities, including beautifully decorated bedrooms, a selection of spacious lounges, an airy coffee shop, a homely dining setting, a bar and even an in-house salon where residents can enjoy a pamper. The dedicated team at Norley Hall encourages residents to live life the way they would outside of the care home, from favourite meals to favourite hobbies, every aspect of life is tailored to at Norley Hall.

  • Brand

    Millennium Care

  • Purpose Built

    Yes

  • Beds

    50

  • Ensuite Facilities

    98%

  • All Inclusive

    Yes

Availability & Pricing

  • Permanent

    Residential Care - Unavailable

  • Permanent

    Residential Dementia Care - Unavailable

  • Permanent

    Nursing Care - Unavailable

  • Permanent

    Nursing Dementia Care - Unavailable

  • Respite

    Residential Care - Unavailable

  • Respite

    Residential Dementia Care - Unavailable

  • Respite

    Nursing Care - Unavailable

  • Respite

    Nursing Dementia Care - Unavailable

CQC Rating

CQC Report

Read the regulators inspection report and care quality assessment

CQC Publication Date: 15/03/2022
goodOverall Rating
  1. CQC Safe Rating good
  2. CQC Effective Rating good
  3. CQC Caring Rating good
  4. CQC Responsive Rating outstanding
  5. CQC Well-led Rating good

Types of Elderly Care Available at Norley Hall*

  • Available

Not Available

  • Convalescent Care

  • Day Care

  • Mental Health

  • Palliative Care

  • Physical Disability

  • Physiotherapy

  • Residential Care

  • Dementia Care

  • Nursing Care

  • Respite Care

* Registered with sector regulator 'Care Quality Commission' to provide these categories of care.

Funding Types Accepted

  • Private

  • Local Authority

  • Local Authority + Topup

  • NHS

Care Home Facilities

Available

  • Activity Room

  • Bar

  • Dining Area

  • Family Room

  • Gardens

  • Hair & Beauty Salon

  • Lift

  • Meditation Area

  • Own Furniture Allowed

  • Pets Allowed

  • Private Dining Area

  • Quiet Area

  • Terrace Area

  • Wifi

  • Communal Café

Not Available

  • Cafe or Restaurant

  • Cinema

  • Computer Room

  • Gym

  • Library & Reading Room

  • Spa

Care Home Activities

Available

  • Arts & Crafts

  • Baking & Cooking

  • Beer, Cocktails & Wine

  • Birthday & Holiday Celebrations

  • Book and Poetry

  • Dance & Music

  • Exercise & Fitness

  • Gardening & Flower Arranging

  • Hair & Beauty Treatments

  • Meditation & Yoga

  • Visits from Children

  • Wellbeing Classes

Care Home Location

Norley Hall Care Home, Norley Hall Ave, Wigan WN5 9LP, UK
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Interactive map showing location

What people say about Norley Hall

Highlighting top-rated reviews
StarStarStarStarStar

I want to extend my deepest appreciation and heartfelt gratitude to the entire team at Norley Hall Care Home, including management, staff, residents, and supporting agencies, for the exceptional quality of care and compassion displayed. To the Management: Your commitment to creating a welcoming and supportive environment for both residents and staff is truly inspiring. The high standards you've set are evident in every aspect of the care home, from the cleanliness and organization to the warm, home-like atmosphere you’ve cultivated. It’s clear that you prioritize the well-being and dignity of every resident, and it makes all the difference. To the Care Staff: Your kindness, patience, and dedication are remarkable. Each of you brings a personal touch to your work, ensuring that residents feel valued, respected, and cared for every day. Whether attending to health needs, offering companionship, or simply brightening someone’s day with a smile, you consistently go above and beyond. Thank you for the compassion and empathy you bring to this important work. To the Residents: It’s a joy to see the strong sense of community that exists among you. The friendships, laughter, and support you show each other bring life and warmth to Norley Hall. You’ve created a space that feels truly like home, where everyone is welcome and cared for. Thank you for your kindness and resilience, which inspire all of us. Thank you all for the extraordinary work you do every day to make Norley Hall Care Home a place where residents can live safely, comfortably, and with dignity. It is a privilege to witness the dedication and compassion that each of you contributes to this community.

HF

Hani Fadel

9 months ago

StarStarStarStarStar

My dad has recently moved into Norley Hall and has received really good care. All the staff & carers are really friendly and the place has a feeling of one big happy family. It's great to have a conservatory where residents can meet with their visitors and help themselves to tea/coffee & biscuits. I now have peace of mind knowing that my dad has care 24/7 and he is more content.

PB

Paul Beardwood

about 1 year ago

StarStarStarStarStar

I came in for my placement on behalf of Wigan and Leigh college and it was truly the most eye opening experience I would 100% re visit. Such a loving home amazing hard working staff who are always making ensuring residents are safe and happy. There are activities everyday that encourage movement and mobility progression to help gain more independence very empowering, after visiting I have truly changed my opinion on care homes thanks to Norley Hall Care Home.thank you so much for having me and experiencing this journey! -Meadow

MM

Meadow Martin

over 2 years ago

StarStarStarStarStar

My mother-in-law has been a resident for almost a year. The staff are wonderful and look after her very well. They always seem to be doing various activities for all the residents. Food is good and the facility is well looked after. Recently the conservatory has been turned into a coffee shop and it's a lovely place to sit for a chat

JR

John Rooks

almost 3 years ago

Frequently Asked Questions

Below are some of the most commonly asked questions about Norley Hall.

Where is Norley Hall located?

It is situated in Wigan and is close to popular amenities.

What is the CQC rating of Norley Hall?

The Care Quality Commission (CQC) is England's health and social care services regulator. Norley Hall is rated as good, based on the level of care and safety at the home.

How many beds does Norley Hall have?

Currently, there are 50 beds at the home.

Who owns Norley Hall?

This care home is owned and operated by Millennium Care.

What types of activities and events are available at this care home?

There are a variety of health and wellness activities available at Norley Hall, including: Beer, Cocktails & Wine, Visits from Children, Wellbeing Classes.