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Chartwell House Care Home

Star Ln, Broadstairs CT9 4FY, UK

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Regulator rating
CQC Rating Good
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Communal area of Chartwell House in Broadstairs, Kent
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Communal area of Chartwell House in Broadstairs, Kent
Boutique Care Homes - Chartwell House care home - 009
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Overview

Chartwell House is a beautiful care home located in the coastal town of Broadstairs, Kent. Chartwell House provides dedicated and personalised care, with strong family values at the heart of everything the care team does. Offering modern facilities that include a bistro, hobby room and gardens, a warm and comfortable environment and a range of engaging events and activities, residents at Chartwell House truly want for nothing. The home is ideally located to local shops, restaurants and amenities such as the Westwood Cross Shopping Centre and the towns of Margate and Ramsgate are easily accessible. Chartwell House has good transport connections, with the M2 and A229 close by.

  • Brand

    Boutique Care Homes

  • Opening date

    2023

  • Purpose Built

    Yes

  • Beds

    78

  • Ensuite Facilities

    100%

  • All Inclusive

    No

Availability & Pricing

  • Permanent

    Residential Care - Available

  • Permanent

    Residential Dementia Care - Available

  • Permanent

    Nursing Care - Unavailable

  • Permanent

    Nursing Dementia Care - Unavailable

  • Respite

    Residential Care - Available

  • Respite

    Residential Dementia Care - Available

  • Respite

    Nursing Care - Unavailable

  • Respite

    Nursing Dementia Care - Unavailable

CQC Rating

CQC Report

Read the regulators inspection report and care quality assessment

CQC Publication Date: 13/06/2025
goodOverall Rating
  1. CQC Safe Rating good
  2. CQC Effective Rating good
  3. CQC Caring Rating good
  4. CQC Responsive Rating good
  5. CQC Well-led Rating good

Types of Elderly Care Available at Chartwell House*

  • Available

  • Residential Care

  • Dementia Care

  • Respite Care

Specialist Care Options

  • Convalescent Care

  • Palliative Care

  • Physical Disability

Not Available

  • Day Care

  • Mental Health

  • Physiotherapy

  • Nursing Care

* Registered with sector regulator 'Care Quality Commission' to provide these categories of care.

Funding Types Accepted

  • Private

  • Local Authority

  • Local Authority + Topup

  • NHS

Care Home Facilities

Available

  • Activity Room

  • Bar

  • Cafe or Restaurant

  • Dining Area

  • Family Room

  • Gardens

  • Hair & Beauty Salon

  • Lift

  • Meditation Area

  • Own Furniture Allowed

  • Private Dining Area

  • Quiet Area

  • Spa

  • Terrace Area

  • Wifi

Not Available

  • Cinema

  • Computer Room

  • Gym

  • Library & Reading Room

  • Pets Allowed

Care Home Activities

Available

  • Arts & Crafts

  • Baking & Cooking

  • Beer, Cocktails & Wine

  • Birthday & Holiday Celebrations

  • Book and Poetry

  • Dance & Music

  • Exercise & Fitness

  • Gardening & Flower Arranging

  • Hair & Beauty Treatments

  • Meditation & Yoga

  • Visits from Children

  • Wellbeing Classes

Care Home Location

Off Draco Drive, Star Ln, Broadstairs CT9 4FY, UK
Non specific map
Interactive map showing location

What people say about Chartwell House

Highlighting top-rated reviews
StarStarStarStarStar

Hair angels has worked along side Chatwell house since they opened. Diane and Jude are the most professional and the most friendly team you could ask to partner with. The whole care team are amazing and the support with carrying out our hairdressing every week is 1st class. A massive thank you for all your support every week. And we look forward to growing with you Tracy hair angels 😇

TS

Tracy Shoulder

about 2 months ago

StarStarStarStarStar

We had such a wonderful visit to our friend who has been a resident at Chartwell House for a short while now. She is so happy and relaxed there because every possible need is taken care of. The facilities are amazing, everything is brand new and specifically designed with residents needs in mind. The staff are very attentive and we really enjoyed our coffee in the cafe area looking out over the lovely garden. A very thoughtful care home.

EC

Emma C

about 2 years ago

StarStarStarStarStar

What a wonderful experience dealing with the staff, namely Jude and Diane. I live in New York. Recently my uncle ended up in the hospital and was transferred to an extended care home in Margate. When I flew over I found him in horrible condition and knew if he was to have any quality of life he had to be moved. I only had a few days to make this happen, and on my final day in the UK we went to The Chartwell house for a tour and immediately felt my uncle could thrive there. In one day, they went above and beyond to get him through the admissions process, which usually takes several days. I was able to get him settled in that night, photos and all, and shared one final, delicious meal cooked and served by the staff. I just got off the phone with him, and he was happily watching a rugby game in one of the many comfortable lounges. If you're looking for a place for your loved one, definitely take a tour of this facility and check out their FB page, where you'll find photos of your loved one should you decide to move them in!!

CF

Claire Fitzgerald

over 2 years ago

StarStarStarStarStar

Thank you wonderful staff at Chartwell House for visiting my aunt over these last few weeks - getting to know her and for her to get to know some staff before she moves in. Seeing some familiar faces will help her manage the change from one care home to another. My aunt has loved the visits, the chat and the singing! I'm really excited for her move to Chartwell House.

BW

Barbara Wallace

over 2 years ago

StarStarStarStarStar

With just weeks to go until Chartwell House welcomes it’s first residents, it was so exciting to visit Diane, Jude and the team on Thursday. Their vision for the home is so inspirational and there is no doubt Chartwell House will be the jewel in the crown of Care in Thanet. As a member of the Boutique Care Homes team it is a privilege to work alongside such passionate care professionals.

CR

Carl Roberts

almost 3 years ago

Frequently Asked Questions

Below are some of the most commonly asked questions about Chartwell House.

Where is Chartwell House located?

It is situated in Broadstairs and is close to popular amenities.

What is the CQC rating of Chartwell House?

The Care Quality Commission (CQC) is England's health and social care services regulator. Chartwell House is rated as good, based on the level of care and safety at the home.

What types of elderly care are available at Chartwell House?

The following types of elderly care are available at this home: residential, dementia, respite.

How many beds does Chartwell House have?

Currently, there are 78 beds at the home.

Who owns Chartwell House?

This care home is owned and operated by Boutique Care Homes.

What types of activities and events are available at this care home?

There are a variety of health and wellness activities available at Chartwell House, including: Visits from Children, Dance & Music, Baking & Cooking.

What is the cost of care at Chartwell House?

Prices will vary from home to home, depending on the level of elderly care required. At Chartwell House the cost of care starts from £1,500 per week.

It's best to call the home directly on 01845440875 to find out about the total cost of care for your unique needs.